Publisher's Club discontinued

Hey friends, if you haven't yet heard The Escapist is under new management (again). We're making a bunch of changes starting ... well, last month. One of the upcoming changes is we're discontinuing the Pub Club.

While the new owners sort through the various servers to find out what's stored where, please take a moment to go into your profile and cancel your Pub Club membership to ensure you won't be billed. The auto-bill system is ... well, to be honest, we don't know where it is. We're looking for it so we can shut it down.

As we transition the website to whatever its new incarnation will be, I'll keep you updated about how your visiting experience will be changing for former Pub Club members. A lot of that is TBD.

if you have any questions of need help canceling your Pub Club membership, please email [email protected]

Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

You mean to tell me there are people paying for it?

09philj:
You mean to tell me there are people paying for it?

I think there was one or two who might have paid for it before they gave it to everyone.

But yeah, not surprised it's going and I'm not really gonna miss the perks. The lack of ads was neat, as were the title customisation, but that was really all I liked about it.

RIP Kross' Gift.

Hopefully you find a way to bring it back or maybe just put the perk of changing your title as a normal user function. I like my Titles :(

Catfood220:
Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

We're aiming for a slightly higher bar with the type and placement of ads. But yes, there will be ads.

Catfood220:
Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

Return to?

Russ Pitts:

Catfood220:
Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

We're aiming for a slightly higher bar with the type and placement of ads. But yes, there will be ads.

Wait the ads went away? I've had the club for a year or two and the ads have never gone away. I have an ad for a playstation VR on my screen right now

tippy2k2:
Hopefully you find a way to bring it back or maybe just put the perk of changing your title as a normal user function. I like my Titles :(

i'm not so sure we can change it anymore. like our profiles when you look at it seems empty. we are kind of stuck with our current title and avatar

edit : meh, never mind, seems we can change it after all. but for thoise of us that have just received the pub club, there's no subscription that we can terminate...

The Pub Club payment hasn't dinged since 2015.

Do we... get to keep the titles and bigger avatars?

Anti-American Eagle:
Do we... get to keep the titles and bigger avatars?

Yeah, that's my question too. Can I keep my bigger avatar and custom title?

What happens if there's no payment information in our details?

Russ Pitts:

Catfood220:
Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

We're aiming for a slightly higher bar with the type and placement of ads. But yes, there will be ads.

Can we make sure there aren't pop up videos? I refuse to use this site on my phone because of those damn videos, and having pub club doesn't stop them on mobile.

I lose access to the pub club only WW forum? Nooooooo.....

But... my hundred year Pub Club subscription.

CheetoDust:

Catfood220:
Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

Return to?

Silentpony:

Russ Pitts:

Catfood220:
Does this mean a return to the obnoxious adverts that plagued the site in the past? Don't get me wrong, I don't mind the odd pop up bar or adverts down the side of the screen or videos on videos again, they may be a necessary evil. But loud auto playing videos are not fun.

We're aiming for a slightly higher bar with the type and placement of ads. But yes, there will be ads.

Wait the ads went away? I've had the club for a year or two and the ads have never gone away. I have an ad for a playstation VR on my screen right now

Maybe I've just got lucky, I've not had an advert for a few months now, I assumed it was a symptom of the site going downhill. I'm fairly certain I'm not using any sort of avertd blocking software.

I shut down my PubClub when it stopped preventing the ads. Now, like Catfood220 above, I don't see ads anymore, and haven't for a while. I didn't realize that was unusual, just figured the site wasn't hosting any, being unstaffed and all.

Okay, Cool.

Russ Pitts:
Hey friends, if you haven't yet heard The Escapist is under new management (again). We're making a bunch of changes starting ... well, last month. One of the upcoming changes is we're discontinuing the Pub Club.

While the new owners sort through the various servers to find out what's stored where, please take a moment to go into your profile and cancel your Pub Club membership to ensure you won't be billed. The auto-bill system is ... well, to be honest, we don't know where it is. We're looking for it so we can shut it down.

As we transition the website to whatever its new incarnation will be, I'll keep you updated about how your visiting experience will be changing for former Pub Club members. A lot of that is TBD.

if you have any questions of need help canceling your Pub Club membership, please email [email protected]

A sincere question, not for myself but one that came into mind. What about those with a Pub Club that have moved on? I barely come to the Escapist, and luckily I have no method of payment in the Pub Club, but if someone doesn't come to the site anymore and has a Pub Club payment form, won't they be charged without a notification? Having worked in Customer Relations, that'd be terrible for your brand if it happens.

kurokotetsu:

Russ Pitts:
Hey friends, if you haven't yet heard The Escapist is under new management (again). We're making a bunch of changes starting ... well, last month. One of the upcoming changes is we're discontinuing the Pub Club.

While the new owners sort through the various servers to find out what's stored where, please take a moment to go into your profile and cancel your Pub Club membership to ensure you won't be billed. The auto-bill system is ... well, to be honest, we don't know where it is. We're looking for it so we can shut it down.

As we transition the website to whatever its new incarnation will be, I'll keep you updated about how your visiting experience will be changing for former Pub Club members. A lot of that is TBD.

if you have any questions of need help canceling your Pub Club membership, please email [email protected]

A sincere question, not for myself but one that came into mind. What about those with a Pub Club that have moved on? I barely come to the Escapist, and luckily I have no method of payment in the Pub Club, but if someone doesn't come to the site anymore and has a Pub Club payment form, won't they be charged without a notification? Having worked in Customer Relations, that'd be terrible for your brand if it happens.

Hopefully those who've moved on were cognizant that they were leaving an autopayment in their wake and disabled/discontinued it when/if they decided to perma-exit.

But yes, I think it's important that the new owners find where that auto-billing process is and kills it sooner rather than later and are prepared to issue refunds to anyone debited after the kill switch on Pub Club benefits is finally flipped.

Xprimentyl:

Hopefully those who?ve moved on were cognizant that they were leaving an autopayment in their wake and disabled/discontinued it when/if they decided to perma-exit.

But yes, I think it?s important that the new owners find where that auto-billing process is and kills it sooner rather than later and are prepared to issue refunds to anyone debited after the kill switch on Pub Club benefits is finally flipped.

Hopefuly theh did. But them again the site was in a bad place, I guess several where expecting it to die amd might've left knowing the gifter Pub Club would last more than the doomed site. Or evem forgotten about the auto renewal due to not using it for a while. Either way, if people start seeing charges on their statements from a site they quit years ago they will be very very mad. And a single bad word of mouth outweights several good ones, as any one with a backgroumd on customer service knows. Just wanted to give a heads up amd hope they have a plan to deal with it (or delay the decission to turn kff the auto-payment first, which ever is better for them).

kurokotetsu:

Russ Pitts:
Hey friends, if you haven't yet heard The Escapist is under new management (again). We're making a bunch of changes starting ... well, last month. One of the upcoming changes is we're discontinuing the Pub Club.

While the new owners sort through the various servers to find out what's stored where, please take a moment to go into your profile and cancel your Pub Club membership to ensure you won't be billed. The auto-bill system is ... well, to be honest, we don't know where it is. We're looking for it so we can shut it down.

As we transition the website to whatever its new incarnation will be, I'll keep you updated about how your visiting experience will be changing for former Pub Club members. A lot of that is TBD.

if you have any questions of need help canceling your Pub Club membership, please email [email protected]

A sincere question, not for myself but one that came into mind. What about those with a Pub Club that have moved on? I barely come to the Escapist, and luckily I have no method of payment in the Pub Club, but if someone doesn't come to the site anymore and has a Pub Club payment form, won't they be charged without a notification? Having worked in Customer Relations, that'd be terrible for your brand if it happens.

We're working on disabling the payment system.

Not sure where to bring this up, but google reports this website as Not Secure.

I sure do hope we see that change before we get any hint of advertising.

Dear Editor:

Themis Media owes you twenty bucks.

The auto-renew for my membership fired off yesterday. I've since disabled auto-renew on my end.

BTW, you wrote back in August:

Russ Pitts:
We're working on disabling the payment system.

How is it after nearly eight months no one's managed to hunt down and kill that bot? How many other people have been unwittingly billed, and how much has Themis been unjustly enriched?

I don't begrudge the twenty bucks, but it's your name on the billing notices, so I'm afraid it's ultimately your mess to fix.

Oh, and someone tell Themis' Web master that they don't own The Escapist anymore.

Elijin:
Not sure where to bring this up, but google reports this website as Not Secure.

It's been saying that for years now.

Anti-American Eagle:
Do we... get to keep the titles and bigger avatars?

thats whats worrying me

ewhac:
Dear Editor:

Themis Media owes you twenty bucks.

The auto-renew for my membership fired off yesterday. I've since disabled auto-renew on my end.

BTW, you wrote back in August:

Russ Pitts:
We're working on disabling the payment system.

How is it after nearly eight months no one's managed to hunt down and kill that bot? How many other people have been unwittingly billed, and how much has Themis been unjustly enriched?

I don't begrudge the twenty bucks, but it's your name on the billing notices, so I'm afraid it's ultimately your mess to fix.

Oh, and someone tell Themis' Web master that they don't own The Escapist anymore.

Editor has put himself on hiatus for some tweets he did. This maybe falling on deaf ears.

trunkage:
Editor has put himself on hiatus for some tweets he did. This maybe falling on deaf ears.

Well hopefully somebody is minding the store...

 

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