Difficult, no. If I were a billionaire, I wouldn't find getting a billion dollar loan "difficult", at least compared to who I am now, a student of probably negative material worth if we subtract my debt from my money and possessions. But that doesn't mean that I want a billion dollar loan to cover a service that was hemorrhaging money instead of making it profitable like a service is supposed to be, or that it's good business practice.
It's not hemorrhaging money. It was breaking even about 5 years ago, since when its revenue has tripled.