No "Red Ring of Death" for the New 360

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No "Red Ring of Death" for the New 360

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Microsoft guarantees that owners of the new Xbox 360 "slim" will never have to deal with the heartbreak of the infamous "Red Ring of Death" - It got rid of the Red Ring.

Ever heard of the "Company Car Repair Kit?" It works like this: You're driving down the road in a company vehicle (or any car that's not your responsibility) when you hear a horrible noise emanating from under the hood. "My goodness, what is that horrible noise emanating from under the hood?" you ask yourself. "This calls for the Company Car Repair Kit!" And then you turn the radio up so loud that you can't hear the noise anymore.

It's a tried-and-true approach that Microsoft appears to be taking with the newly-redesigned Xbox 360. Mindful of the psychic trauma and incredibly negative publicity cause by the notorious Red Ring of Death on the original 360, the company has moved to ensure that it won't happen again on the new 'Box by getting rid of the little red warning lights.

"Now obviously, the box has a way to communicate to you if something has happened...but yes, three red lights are not part of our sequence of telling somebody something is wrong," Microsoft Game Studios Corporate Vice President Phil Spencer told IGN. "Obviously if you look at the success rate of the original 360s, we're very proud of both the way the company stepped up to support the customers that we had as well as the success rate we have with the box today. I think we've learned a lot. That learning has gone into the development of this [new] box."

Microsoft did not comment on a rumor that the new Xbox 360 will "communicate" with its owners by setting their houses on fire.

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Is Microsoft going with the 'Out of sight, out of mind' approach to the Red Ring of Death? Because... That's a pretty stupid way to go.

haha i knew it

lol instead of the red ring of death. you cant poke the damn thing while its on or itll seizure

I'm betting £10 on it just repeatedly screaming 'ERROR' for an hour.

I guess only time will tell if this statement is folly or truth. I'm guessing the former is more likely

Haven't you heard? In order to improve publicity, whenever there's a critical error with one of the new XBox360s, butterflies will fly out as a warning.

*repeated facedesks*

JUST FIX THE PROBLEM!

...

Then again, this is Microsoft...

That's pathetic, but very funny. It seems almost like a joke, actually.

Haha, I wonder if the rumor will turn out to be true. I guess they just wanted to get rid of the red ring of death because it has become a symbol of Microsoft having a bad day.

The word "misguided" comes to mind.

Hey Microsoft... The costumer's problem wasn't the actual red ring... Was the console they paid good money for getting a very premature death... Might wanna worry about the latter rather than the former.

Okay, that made me lol, "Red ring of death? No such thing! Now it'll just be the silence of doom when it dies!"

I guess we now know who is replacing J Allard as head of Microsoft Xbox...

My new 360 seems to be having an issue!

MS> Well, is it displaying nothing?

Yes! It's doing nothing!

MS> Did you turn it on or is it showing you no error?

What?

MS> Are you seeing no errors?

Well, I'm not seeing an error, but it doesn't seem to be turning on!

MS> Have you tried turning it on first and then checking for a lack of errors?

Oh, well now that you mention it. It does seem to show no errors when I turn it on...

MS> Thank you for contacting Microsoft tech support, please fill out this short survey as to how we helped you today!

There's no survey!

MS> Well, we've found people don't like to fill out surveys, so we've made it less annoying.

But... it's not there. I'll be going now...

MS> Please fill out the customer satisfaction survey before you leave! Sir? Are you there?

Vanguard_Ex:
I'm betting £10 on it just repeatedly screaming 'ERROR' for an hour.

Or better yet, "Danger! Danger, Bart Simpson!"

Good example of "fixing" the problem without understanding the problem.

Hey, I have a great idea! Maybe instead of annoying us with a red ring of light the console could instead annoy us by commenting on its failure via laughing at the owner in an endless obnoxious loop.

In all fairness to Microsoft, we don't know that they didn't ACTUALLY fix the RROD - the new 360 seems to have much better ventilation, and the latest chipsets seemed much less prone to the error. So it's possible that it won't fail any more than the PS3 or Wii, now.

It's still hilarious that they did this, though.

Maybe you should focus on actually fixing the hardware Microsoft.

So, instead of fixing the problem, they are going to get rid of the system that tells the customer that there is a problem with the console? This just smacks of covering up arses and seems to confirm that the Slim won't be problem free [/conspiracy theorist]

Good ol' microsoft, pulling the "out of sight, out of mind" trick...It works for a little while at least...

*Chuckles*

Ok Microsoft. I have to admit, that ploy made me laugh.
I guess, technically speaking, the new system can't have RRODs.
But that makes one wonder if the newer, slimmer, 360 will have even worse heating issues (less space = more thermal energy per cubic cm), or if Microsoft spent some time redesigning the case to better cool the video card.

So wait... We won't see the RRoD anymore, just some other pottentially just as irritating signal that the 360 brick'd? I'm trying to think of a good analogy, but... I don't know. Nice going Microsoft.

John Funk:
In all fairness to Microsoft, we don't know that they didn't ACTUALLY fix the RROD - the new 360 seems to have much better ventilation, and the latest chipsets seemed much less prone to the error. So it's possible that it won't fail any more than the PS3 or Wii, now.

It's still hilarious that they did this, though.

I agree entirely - I'm given to understand that newer versions of the 360 have had a much lower failure rate than their predecessors?

Also, is anyone else faintly tempted to get a new xbox and deliberately massively overheat it (maybe by leaving it on for a week underneath a radiator with a hairdryer pointing at it) just to see how it 'communicates' the failure to you?

Andy Chalk:

Microsoft did not comment on a rumor that the new Xbox 360 will "communicate" with its owners by setting their houses on fire.

Ah replacing the rrod with burning houses now are we.

John Funk:
In all fairness to Microsoft, we don't know that they didn't ACTUALLY fix the RROD - the new 360 seems to have much better ventilation, and the latest chipsets seemed much less prone to the error. So it's possible that it won't fail any more than the PS3 or Wii, now.

Yes, this is very true. As much fun as it is to zing Microsoft, in all likelihood the new 360 will have a better track record than the original - if only because it'd require pretty much an act of criminal negligence to make it worse. But I couldn't help but be amused by the move, if only because I've done the same thing myself once or twice.

So, basically, the console still breaks, it just doesn't tell you that it's broken in the same fashion?

Yeah. Smooth Microsoft. Real smooth.

Hahahaha Oh Microsoft!

Shows how much they think of their customers eh?

Ah, so it communicates the error in a different way now does it? And how is that, exactly? By becoming a brick?

Andy Chalk:

Ever heard of the "Company Car Repair Kit?" It works like this: You're driving down the road in a company vehicle (or any car that's not your responsibility) when you hear a horrible noise emanating from under the hood. "My goodness, what is that horrible noise emanating from under the hood?" you ask yourself. "This calls for the Company Car Repair Kit!" And then you turn the radio up so loud that you can't hear the noise anymore.

My Peugeot 405 had the warning system lights flashing constantly, so I covered them all in masking tape, problem solved. And It didn't look like I had a Christmas Tree in it to boot.

Microsoft did not comment on a rumor that the new Xbox 360 will "communicate" with its owners by setting their houses on fire.

Just like the original Xbox, I love it when a plan comes full circle.

Serious business, the Xbox360 slim as I hear has got pretty much the same size case, but with smaller internal components, i'm guessing that helps in getting a much bigger fan or two in the puppy.

the 360 has been out how long and it's still having issues? Talk about pathetic. Seriously I wish people would stop buying it and focus on either another console or the PC. Constantly spending $ on a faulty product is just telling the company that it's acceptable.

Lol, am I reading this correctly? They are just going to pretend the problem on the new 360 won't exist anymore? Or even worse, try to trick the consumers by not making them aware..What?

Seriously, I don't see this as a problem. Why is everyone taking a stab at M$ for this? Even the newer 360s that aren't the "slims" have newer hardware and a MUCH lower failure rate. The red ring of death is being slowly phased out as a problem. If you buy a 360 right now, you pretty much don't have to worry about red rings because of the improvements they already made to the hardware. That is, unless you're keeping your 360 in a furnace, in which case, that's your own damned fault. Open your eyes people - all I see are Sony kids looking for one specific problem without seeing the big picture.

Glad I rarely use my consoles, never have to deal with crap like this on my p.c

The 360 is an interesting piece of machinery, it can load games from the disc onto the hardrive, unlike the PC however, the 360 gets hungry and eats the disc up, I guess that's what they get for making it go on a diet.

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