U.S. Senator Blasts Sony for Keeping Breach Secret

 Pages 1 2 3 NEXT
 

U.S. Senator Blasts Sony for Keeping Breach Secret

image

Senator Richard Blumenthal wants Sony to pay for the financial security and free credit reporting costs of all customers whose credit card info might be at risk.

Today, Sony revealed that the credit card number is associated with your PlayStation Network account may have been stolen as part of the general outage the system is suffering due to an external attack. In response, Senator Blumenthal of Connecticut (Go Huskies!) wrote a stern letter to the President of Sony Computer Entertainment of America stating that SCEA knew about the breach as early as April 20th. Sony's failure to promptly disclose the theft is a serious fault by the company, and Blumenthal thinks it should now offer insurance for any financial impact of the breach, as well as pay the costs of credit reporting and financial security services for every customer whose vital information was leaked.

"When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised," Blumenthal wrote. "I am concerned that PlayStation Network users' personal and financial information may have been inappropriately accessed by a third party."

On top of that, Blumenthal is pissed that we didn't find out about it until today. "Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach. Although the breach occurred nearly a week ago, Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised."

Withholding that kind of information deserves some recompense, Blumenthal believes. "PlayStation Network users should be provided with financial data security services, including free access to credit reporting services, for two years, the costs of which should be borne by Sony," he wrote. "Affected individuals should also be provided with sufficient insurance to protect them from the possible financial consequences of identity theft."

While I'm certainly glad that Sen. Blumenthal feels for the good people who may suffer from the PlayStation Network breach, I'm pretty sure that most of this controversy will blow over without hackers suddenly buying tons of pr0n with your credit card. Sony should do something to make up for its gaffe, that's for sure, but the harsh language of the United States Senator feels a little overblown.

Where was vehemence like this after the banking crisis of 2008? I mean, this is just pennies compared to the trillions of dollars wasted to save banks like Bear Stearns, Bank of America and AIG. I know it's apples to oranges, but I kind of wish we could all take a deep breath and realize that the PSN kerfuffle is not the end of the world.

Source: Senate.gov

Permalink

I was actually thinking of buying the next playstation console over the next xbox one. After all of this, however, Im not so certain that that would be a good idea.

thank God im a xbox/pc fan

I am confident that PSN will soon be back online.

As for the problem with users' credit cards...

luckycharms8282:
I was actually thinking of buying the next playstation console over the next xbox one.

That's some REALLY forward thinking.

And if they had confirmation that the info was breached a week ago, and held it back, they should be held accountable.

I don't blame Sony for being hacked. But I blame them for this shit, if it's true.

Watch out Sony, This guy took on the WWE last year and won. Now he's coming for you.

Sony rightly deserves this. Im surprised there isnt already a lawsuit in pogress over this.

luckycharms8282:
I was actually thinking of buying the next playstation console over the next xbox one. After all of this, however, Im not so certain that that would be a good idea.

After this mess? I would expect paranoid security measures on the PS4.

There may be a valid reason behind sony not telling their consumers about the breach but then again it could be sony keeping quiet while they steal your monies and relocate to Libya.

Greg Tito:
Sony should do something to make up for its gaffe, that's for sure, but the harsh language of the United States Senator feels a little overblown.

Where was vehemence like this after the banking crisis of 2008? I mean, this is just pennies compared to the trillions of dollars wasted to save banks like Bear Stearns, Bank of America and AIG. I know it's apples to oranges, but I kind of wish we could all take a deep breath and realize that the PSN kerfuffle is not the end of the world.

This is the single most appropriate and sensible thing I have heard anybody say surrounding this entire issue, and I couldn't agree more, and I say that as someone who is currently advising her Dad to cancel his credit card when he comes back to Australia.

I <3 you Sony. You're like a toddler that's gotten money, tried doing everything everyone else is doing better, and completely ruining any credibility you have. Its quite entertaining to watch.

I feel bad for those involved, but damn Sony, you stupid.

Onyx Oblivion:

And if they had confirmation that the info was breached a week ago, and held it back, they should be held accountable.

I don't blame Sony for being hacked. But I blame them for this shit, if it's true.

This.

They should have warned us much, much sooner.

Abandon4093:

This.

They should have warned us much, much sooner.

Damn. You quoted me before I fixed my multiple grammatical errors. GRRR. Now they are on display for everyone to see.

NOOOOOOOOOOOO!

I'm in agreement with this guy. Sony should be held responsible for not reporting this sooner if they knew about it.

That seems like an over reaction, but was I the only one amazed that a politician even knew about it? I guess his assistant told him or something, but still.
And what proof do we have of when they knew how big the breach was?

Disagree Greg. It's pretty shocking that Sony had this information for so long without notifying those who had been violated. It's information that they collected, stored online, apparently not very securely, and then lost. Time is crucial in attempting to tackle fraud, and the consequences for an individual can be devastating - not only in terms of lost money (which may be refundable), but in terms of the stress, hassle and worry of sorting it out.

Whilst there hasn't been any report of credit card problems yet, that's a serious amount of data lost - and it's pretty shocking that Sony aren't doing their utmost to help the innocent. It would be nice if Sony WERE forced to pay all of that - it would ensure they take customer care more seriously in future. Furthermore, some strong-arm moves might actually begin taking power away from large companies, and giving it back to the consumer.

Stating that this doesn't deserve rage like the recession did is mistaken. The recession deserved more rage and rhetoric - but this deserves a heck of a lot, and Sony deserves a good financial kicking for it.

This sort of behavior isn't new for Sony. Its why I stopped dealing with them nearly a decade ago during the planetside days.

Wow! That's quite the demand! I agree with the article, where was this furor when more serious matters occur? Also, I've never even heard of this Senator, let alone understand why THIS issue is so important to him.

Dear Sony... care to comment on how many people have been "effected" by this?

Did the plan backfire? Whats the recourse now? Scream to the government "ANON DID IT!!!" and hope you get your way?

This is getting sad.

There may be a valid reason behind sony not telling their consumers about the breach but then again it could be sony keeping quiet while they steal your monies and relocate to Libya.

Yes.. Its called. We made this up as a PR move and didnt expect people to overreact this much.

This kind of fast reaction makes me wonder if the good Senator is a PS gamer..? ;)

Agreed on the banks of 2008. And if they did know and held back the info then I agree that they should be in trouble but this is a politician talking here. He knows as much about this as we do. But don't forget who's fault it is in the first place.

Anyone responsible for hacking it should have their lives ruined in court by the full extent of the law. Would be nice to see Geo among them but he got off easy.

Onyx Oblivion:

Abandon4093:

This.

They should have warned us much, much sooner.

Damn. You quoted my before I fixed my multiple grammatical errors. GRRR. Now they are on display for everyone to see.

NOOOOOOOOOOOO!

Fixed....

[Obligatory extension.]

Greg Tito:

While I'm certainly glad that Sen. Blumenthal feels for the good people who may suffer from the PlayStation Network breach, I'm pretty sure that most of this controversy will blow over without hackers suddenly buying tons of pr0n with your credit card. Sony should do something to make up for its gaffe, that's for sure, but the harsh language of the United States Senator feels a little overblown.

Where was vehemence like this after the banking crisis of 2008? I mean, this is just pennies compared to the trillions of dollars wasted to save banks like Bear Stearns, Bank of America and AIG. I know it's apples to oranges, but I kind of wish we could all take a deep breath and realize that the PSN kerfuffle is not the end of the world.

Nice. Could not agree more with your call for perspective. Keep doing that.

To be honest I hope that Sony doesnt have to provide these services, and I own a PS3. The cost of having to provide all that would be crippling, to say the least, and I want to see Sony successfully move into the next console generation.

Ah, finally. When I saw this hit CBS, I know the not so technologically minded senators would jump in. I do admire the protection of the people, and I do think that Sony should give us better explanations. But I'm still waiting of that Paul Harvey voice to come in and say "And now, for the Rest of the Story." This isn't finished for sure.
Also, only a Democrat would vouch for the gamers. Plus one my vote towards their party.

Greg Tito:
In response, Senator Blumenthal of Connecticut (Go Huskies!) wrote a stern letter to the President of Sony Computer Entertainment of America stating that SCEA knew about the breach as early as April 20th. Sony's failure to promptly disclose the theft is a serious fault by the company, and Blumenthal thinks it should now offer insurance for any financial impact of the breach, as well as pay the costs of credit reporting and financial security services for every customer whose vital information was leaked.

I call bullshit on this. How the hell does a U.S Senator KNOW that SCEA KNEW about the breach of personal info. Yes, they knew the PSN was taken down and they actually reported it as a possible threat from malicious hackers. I definitely read that report.

But knowing HOW it was taken down and WHAT was uncovered? This Senator is full of shit..

Right another reason to just use those cards that are sold at every store known to man (here at leaset) and avoid putting my card numbers online with PS3 or 360. I put my faith in cardboard over internet security :).

Sony this sucks for you and if you did withhold information I think the government will be the least of your worries, angry consumers are scary o.O.

Onyx Oblivion:
[And if they had confirmation that the info was breached a week ago, and held it back, they should be held accountable.

I have to agree with this. As for this:

Greg Tito:

Where was vehemence like this after the banking crisis of 2008? I mean, this is just pennies compared to the trillions of dollars wasted to save banks like Bear Stearns, Bank of America and AIG. I know it's apples to oranges, but I kind of wish we could all take a deep breath and realize that the PSN kerfuffle is not the end of the world.

It's not just apples and oranges. It's night and day. The bailout was and still is a hotly contested decision, with analysts on both sides decrying and supporting the initiative. This is a far less contestable dereliction of responsibility. While many people exist who will insist the bailout was essential to shoring up the economy I don't think you can find a similar corps willing to argue sony had every right to cover up it's security goof for as long as possible.

Edit:

dagens24:
Greg, your closing arguements come off as somewhat ignorant. It'd be interesting to see how different your opinion would be were you the victim of identity theft due to this scandel.

I have to agree with this guy. Though I applaud your usage of kerfuffle.

Eri:
This kind of fast reaction makes me wonder if the good Senator is a PS gamer..? ;)

My money is on "a Senator who already despises video games and wants to take down any and all form of it, even if it means siding with butt-hurt gamers to garner attention and possible votes".

Awexsome:
Agreed on the banks of 2008. And if they did know and held back the info then I agree that they should be in trouble. But don't forget who's fault it is in the first place.

I think Sony is already in serious trouble over this whether it's their fault or not.

Greg, your closing arguements come off as somewhat ignorant. It'd be interesting to see how different your opinion would be were you the victim of identity theft due to this scandel.

Dragon Zero:
Wow! That's quite the demand! I agree with the article, where was this furor when more serious matters occur? Also, I've never even heard of this Senator, let alone understand why THIS issue is so important to him.

Maybe he's a PSN user?

Also it is a serious matter. What Sony did is fucking outrageous. Sacrificing their clients security to divide the scandal into smaller doses shows complete lack of consideration for their customers and a disturbing level of corporate greed.

Casual Shinji:

Awexsome:
Agreed on the banks of 2008. And if they did know and held back the info then I agree that they should be in trouble. But don't forget who's fault it is in the first place.

I think Sony is already in serious trouble over this whether it's their fault or not.

Politicians are really good at making shit up so unless they have proof I trust them as much as any other random "expert" I'd find on a random internet forum.

But so long as Sony had no solid confirmation that there was a breach until recently they shouldn't be. You don't blame the bank for getting robbed.

MattAn24:

Eri:
This kind of fast reaction makes me wonder if the good Senator is a PS gamer..? ;)

My money is on "a Senator who already despises video games and wants to take down any and all form of it, even if it means siding with butt-hurt gamers to garner attention and possible votes".

That's pretty much what I was thinking on the matter.

Of course, there is still the probability that the senator actually cares and isn't doing this purely for attention, but I wouldn't hold my breath, given the general relationship politics and the media have with gaming.

Ghengis John:

Onyx Oblivion:
[And if they had confirmation that the info was breached a week ago, and held it back, they should be held accountable.

I have to agree with this. As for this:

Greg Tito:

Where was vehemence like this after the banking crisis of 2008? I mean, this is just pennies compared to the trillions of dollars wasted to save banks like Bear Stearns, Bank of America and AIG. I know it's apples to oranges, but I kind of wish we could all take a deep breath and realize that the PSN kerfuffle is not the end of the world.

It's not just apples and oranges. It's night and day. The bailout was and still is a hotly contested decision, with analysts on both sides decrying and supporting the initiative. This is a far less contestable dereliction of responsibility. While many people exist who will insist the bailout was essential to shoring up the economy I don't think you can find a similar corp willing to argue sony had every right to cover up it's security goof for as long as possible.

In complete agreement with you here. I was about to make a post about that actually, then realized I wouldnt be able to say it without soundin like a jerk.

For me this is about the larger issue of internet security. In the olden days you actually had to resort to physically goin to a place to steal information. Nowadays there is so much of peoples information just sittin on the net with little to no protection and even the protections we do have are pretty weak when compared to the abilities of many hackers out there. As far as I know the laws of the land havent kept up with technology and there is little to no recourse to take against companies that fail to protect your information outside of PR issues that crop up from it. Companies must be held responsible if they have our personal data on hand like that. If they lose our data or have it stolen, everythin that follows should be completely on their head.

Eri:
This kind of fast reaction makes me wonder if the good Senator is a PS gamer..? ;)

MattAn24:
My money is on "a Senator who already despises video games and wants to take down any and all form of it, even if it means siding with butt-hurt gamers to garner attention and possible votes".

Dragon Zero:
Wow! That's quite the demand! I agree with the article, where was this furor when more serious matters occur? Also, I've never even heard of this Senator, let alone understand why THIS issue is so important to him.

Vanbael:
Ah, finally. When I saw this hit CBS, I know the not so technologically minded senators would jump in. I do admire the protection of the people, and I do think that Sony should give us better explanations. But I'm still waiting of that Paul Harvey voice to come in and say "And now, for the Rest of the Story." This isn't finished for sure.
Also, only a Democrat would vouch for the gamers. Plus one my vote towards their party.

You guys should check out the man's Wikipedia page. He makes a habit of standing up for the little people, and Sony isn't the first Software giant he's thrown down with.

 Pages 1 2 3 NEXT

Reply to Thread

Log in or Register to Comment
Have an account? Login below:
With Facebook:Login With Facebook
or
Username:  
Password:  
  
Not registered? To sign up for an account with The Escapist:
Register With Facebook
Register With Facebook
or
Register for a free account here