U.S. Senator Praises Sony's PSN Response

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U.S. Senator Praises Sony's PSN Response

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The Senator who called Sony on the carpet for its handling of the PlayStation Network mess is now praising the company for its response to his inquiries and offer of protection to customers who are affected by the security breach.

U.S. Senator Richard Blumenthal did not sound like a happy camper in his letter to Sony Computer Entertainment of America President Jack Tretton, sent roughly a week after the PlayStation Network went offline, in which he called on the company to reveal what it knew and when it knew it, why it was so slow in informing customers of the breach and what it intended to do to protect them against identity theft and other issues arising from the loss of their data. Referring to Sony's silence in the week following the attack as "troubling," he said, "Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised."

But Sony's response to Blumenthal's questions and its promise to extend identity theft protection to PSN customers in the U.S. for one year at no charge seems to have softened his attitude a bit. "I welcome Sony's strong first step toward protecting millions of consumers whose personal and financial information has been compromised," the Senator said in a statement. "While I continue to believe that Sony should have warned users earlier, I am pleased they are providing protective measures including an insurance policy to cover identity theft harms to consumers within a twelve-month window - but I would hope Sony would extend coverage over a longer time on a case-by-case basis if necessary."

Blumenthal went so far as to state that Sony's response to the situation "could serve as a model for other companies facing similar criminal hacking," which he apparently expects to see more of in the future. "The crime perpetrated on Sony and PlayStation Network users is part of a larger troubling trend of cybercrime, and a reminder that our laws and data security resources must keep pace with advancing technology," he added.

Sony unveiled its plan for PSN customers in the U.S. last week, offering a free month of PlayStation Plus membership, an extension of existing subscriptions to cover the downtime and a full year of the AllClear ID Plus program, which includes $1 million insurance against identity theft. Similar "please forgive us" packages for European customers have been promised but are still in the works.

via: Gamasutra

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Maybe he can convince his colleague in the lower chamber, Mary Bono Mack, to knock off all her grandstanding.

Well, I guess somebody just got a large campaign donation from Sony...

yookiwooki:
Well, I guess somebody just got a large campaign donation from Sony...

Hey, you might want to can it. We gamers can only benefit from a stronger video game lobby.

I imagine this won't return the confidence customers lost over this debacle.

But I think people should start realising that this isn't an isolated incident. People have to really be careful in relation to the internet. A determined hacker could easily hit paypal or your own bank, and cause just as much damage.

It's good to see this incident has put the fire under important peoples asses. Whether it helps in the long run is completely up in the air though.

StarCecil:

yookiwooki:
Well, I guess somebody just got a large campaign donation from Sony...

Hey, you might want to can it. We gamers can only benefit from a stronger video game lobby.

That's only if gamers ever see themselves as being all in the same boat and quit dividing themselves into fanboy camps.

JDKJ:

StarCecil:

yookiwooki:
Well, I guess somebody just got a large campaign donation from Sony...

Hey, you might want to can it. We gamers can only benefit from a stronger video game lobby.

That's only if gamers ever see themselves as being all in the same boat and quit dividing themselves into fanboy camps.

You own an Xbox, don't you? You wouldn't sound so un-American if you didn't! Har har har!!!

Am I the only one laughing at the fact that Anonymous got hacked by anonymous? That shit is too funny. Talk about a cat fighting itself in a mirror.

StarCecil:

JDKJ:

StarCecil:

Hey, you might want to can it. We gamers can only benefit from a stronger video game lobby.

That's only if gamers ever see themselves as being all in the same boat and quit dividing themselves into fanboy camps.

You own an Xbox, don't you? You wouldn't sound so un-American if you didn't! Har har har!!!

Help me out. Sarcasm? Humor? Stupidity? I'm not seeing which one it is.

StarCecil:

yookiwooki:
Well, I guess somebody just got a large campaign donation from Sony...

Hey, you might want to can it. We gamers can only benefit from a stronger video game lobby.

Yes, but his comment still stands. Infact a sence of transparency within politics is something I would place pretty highly.

I do believe that Captcha just insulted you JDKJ.

On topic: I like Blumenthal, well as much as I can like any politician, so this is just another check in the like column. I agree that Sony is doing a pretty okay job, more or less. A lot of corporations in their position would probably just try and stonewall the media with "No comment" bullshit, and even when the truth came out they would refuse to take responsibility. As it is, they admitted their screwup and are trying their best to fix it.

JDKJ:

StarCecil:

JDKJ:

That's only if gamers ever see themselves as being all in the same boat and quit dividing themselves into fanboy camps.

You own an Xbox, don't you? You wouldn't sound so un-American if you didn't! Har har har!!!

Help me out. Sarcasm? Humor? Stupidity? I'm not seeing which one it is.

Is there a difference?

StarCecil:

JDKJ:

StarCecil:

You own an Xbox, don't you? You wouldn't sound so un-American if you didn't! Har har har!!!

Help me out. Sarcasm? Humor? Stupidity? I'm not seeing which one it is.

Is there a difference?

Mark Twain is spinning in his grave...

Enkidu88:
I do believe that Captcha just insulted you JDKJ.

On topic: I like Blumenthal, well as much as I can like any politician, so this is just another check in the like column. I agree that Sony is doing a pretty okay job, more or less. A lot of corporations in their position would probably just try and stonewall the media with "No comment" bullshit, and even when the truth came out they would refuse to take responsibility. As it is, they admitted their screwup and are trying their best to fix it.

Yeah, I was tempted to tell it something back.

I wasn't ever keen on Blumenthal, but he does earn some JDKJ points for knowing when to let go of a bone.

StarCecil:

JDKJ:

StarCecil:

You own an Xbox, don't you? You wouldn't sound so un-American if you didn't! Har har har!!!

Help me out. Sarcasm? Humor? Stupidity? I'm not seeing which one it is.

Is there a difference?

That you wonder if there is answers my question. Thanks.

Enkidu88:

StarCecil:

JDKJ:

Help me out. Sarcasm? Humor? Stupidity? I'm not seeing which one it is.

Is there a difference?

Mark Twain is spinning in his grave...

Gotta tell you, I never cared for Mark Twain. Working volunteer in a library doing inventory on two hundred of his books three times in a row does that to a guy.

OT: I'm glad that at least one U.S. Senator is currently in our court. I hope whoever instigated the attack gets exactly what's coming to them, and I hope cyber terrorist groups like Anonymous feel what it's like to be in the hands of Federal Agents.

Andy Chalk:
"I welcome Sony's strong first step toward protecting millions of consumers whose personal and financial information has been compromised," the Senator said

Yeah...
Shouldn't they have taken that 'first step' when they originally setup the PSN though?

HankMan:

Andy Chalk:
"I welcome Sony's strong first step toward protecting millions of consumers whose personal and financial information has been compromised," the Senator said

Yeah...
Shouldn't they have taken that 'first step' when they originally setup the PSN though?

You used to be funny with your terrible puns, but now all you do is wait for a new article about Sony to take pot shots from behind the internet.

OT: I'm happy with Sony's response too. I'm not sure why everyone seems to think Sony owe's them some massive prize. They got hacked, so they owe you security, which they've done (for 'mericans, but I expect similar plans are on the way for most other people too). So no bitching there.

Possibly they owe people for PSN being taken down, and they're doing that too.

Braedan:

HankMan:

Andy Chalk:
"I welcome Sony's strong first step toward protecting millions of consumers whose personal and financial information has been compromised," the Senator said

Yeah...
Shouldn't they have taken that 'first step' when they originally setup the PSN though?

You used to be funny with your terrible puns, but now all you do is wait for a new article about Sony to take pot shots from behind the internet.

Oh I still make terrible puns. I understand If you don't like me dishing on Sony for their epic fail and unreasonable business practices, but what's with that whole 'from behind the internet' bit? It's not like YOU'VE posted under your real name (or put ANY information about yourself in your profile for that matter) I'll gladly insult Sony in public, but it doesn't usually come up in conversation outside of the escapist.

Braedan:

HankMan:

Andy Chalk:
"I welcome Sony's strong first step toward protecting millions of consumers whose personal and financial information has been compromised," the Senator said

Yeah...
Shouldn't they have taken that 'first step' when they originally setup the PSN though?

You used to be funny with your terrible puns, but now all you do is wait for a new article about Sony to take pot shots from behind the internet.

OT: I'm happy with Sony's response too. I'm not sure why everyone seems to think Sony owe's them some massive prize. They got hacked, so they owe you security, which they've done (for 'mericans, but I expect similar plans are on the way for most other people too). So no bitching there.

Possibly they owe people for PSN being taken down, and they're doing that too.

Really, the problem isn't that Sony didn't protect consumers, but that douche bags wanted to harm Sony and their customers. Granted that Sony is expected to provide security for their customers, I see little of the irrational hate that's going towards Sony going towards the perpetrators of this crime. Sony is as much a victim as us.

Braedan:

HankMan:

Andy Chalk:
"I welcome Sony's strong first step toward protecting millions of consumers whose personal and financial information has been compromised," the Senator said

Yeah...
Shouldn't they have taken that 'first step' when they originally setup the PSN though?

You used to be funny with your terrible puns, but now all you do is wait for a new article about Sony to take pot shots from behind the internet.

OT: I'm happy with Sony's response too. I'm not sure why everyone seems to think Sony owe's them some massive prize. They got hacked, so they owe you security, which they've done (for 'mericans, but I expect similar plans are on the way for most other people too). So no bitching there.

Possibly they owe people for PSN being taken down, and they're doing that too.

He used to be funny? When? Where was I?

HankMan:

Braedan:

HankMan:

Yeah...
Shouldn't they have taken that 'first step' when they originally setup the PSN though?

You used to be funny with your terrible puns, but now all you do is wait for a new article about Sony to take pot shots from behind the internet.

Oh I still make terrible puns. I understand If you don't like me dishing on Sony for their epic fail and unreasonable business practices, but what's with that whole 'from behind the internet' bit? It's not like YOU'VE posted under your real name (or put ANY information about yourself in your profile for that matter) I'll gladly insult Sony in public, but it doesn't usually come up in conversation outside of the escapist.

Hmm. I guess I just don't see you post anything but Sony bashing anymore. I just seems to have no purpose as the community is pretty galvanized as it is and you never raise any points worth talking about.

Also, Braedan is my name, I guess I just forgot to fill out my info.

I pretty much agree with everything Blumenthal is being quoted as saying here.

JDKJ:
He used to be funny? When? Where was I?

Same place I was, I guess.

Braedan:

HankMan:

Braedan:

You used to be funny with your terrible puns, but now all you do is wait for a new article about Sony to take pot shots from behind the internet.

Oh I still make terrible puns. I understand If you don't like me dishing on Sony for their epic fail and unreasonable business practices, but what's with that whole 'from behind the internet' bit? It's not like YOU'VE posted under your real name (or put ANY information about yourself in your profile for that matter) I'll gladly insult Sony in public, but it doesn't usually come up in conversation outside of the escapist.

Hmm. I guess I just don't see you post anything but Sony bashing anymore. I just seems to have no purpose as the community is pretty galvanized as it is and you never raise any points worth talking about.

Also, Braedan is my name, I guess I just forgot to fill out my info.

Hey, I'm still in school, so I don't always have time to raise points (Not that I don't). If you want to see my jokes then you should check other articles besides the ones on Sony.

Also, I'm not saying you need to (or should) post ANY legitimate personal information on your profile. I'm just saying don't call someone out for "hiding" behind the internet when for all we know you're doing the exact same thing. As long as we're being honest though, Hank is also my real name.

JDKJ:
Am I the only one laughing at the fact that Anonymous got hacked by anonymous? That shit is too funny. Talk about a cat fighting itself in a mirror.

Happens all the time. Nothing new about it.

OT: That's great I guess. But I'm not involved with U.S. politics so why should I care?

JDKJ:
He used to be funny? When? Where was I?

Germany maybe?

mjc0961:
Same place I was, I guess.

No YOU'RE a pie chart!
Do I have you ROFL now?

HankMan:

Hey, I'm still in school, so I don't always have [B]time[/b] to raise points (Not that I don't). If you want to see my jokes then you should check other articles besides the ones on Sony.

Also, I'm not saying you need to (or should) post ANY legitimate personal information on your profile. I'm just saying don't call someone out for "hiding" behind the internet when for all we know you're doing the exact same thing. As long as we're being honest though, Hank is also my real name.

Fair enough, I guess it just feels like you're railing against an target that doesn't hear you. I feel Sony isn't quite as EEEEEEEEEEEVIL as a lot of people are making them out to be. I don't approve of a lot of their recent moves, but they aren't satan incarnate.

Braedan:

HankMan:

Hey, I'm still in school, so I don't always have [B]time[/b] to raise points (Not that I don't). If you want to see my jokes then you should check other articles besides the ones on Sony.

Also, I'm not saying you need to (or should) post ANY legitimate personal information on your profile. I'm just saying don't call someone out for "hiding" behind the internet when for all we know you're doing the exact same thing. As long as we're being honest though, Hank is also my real name.

Fair enough, I guess it just feels like you're railing against an target that doesn't hear you. I feel Sony isn't quite as EEEEEEEEEEEVIL as a lot of people are making them out to be. I don't approve of a lot of their recent moves, but they aren't satan incarnate.

HARDLY Satan incarnate. I just don't like the way Sony exploits it's customers or that it took them so long to tell people their information had been stolen. I don't Reeeaaaaalllllllly wish the people of Sony ill, which is more than I can say for some other notable media organizations
*Cough*Fox News*Cough*
I'll stop ragging on Sony when they stop making it so easy.

I've never understood why internet/computer crimes/etc are referred to with the word "cyber." Cyber is just short for cybernetic, right? Which has little to nothing to do with the internet...
Is it just some stupid misused buzzword that caught on among government types?

beema:
I've never understood why internet/computer crimes/etc are referred to with the word "cyber." Cyber is just short for cybernetic, right? Which has little to nothing to do with the internet...
Is it just some stupid misused buzzword that caught on among government types?

http://tinyurl.com/3vhpxdy

yookiwooki:
Well, I guess somebody just got a large campaign donation from Sony...

If sony made a recent contribution to him it wont show up for a little while. I like what sony has done thus far to rectify what happened but if they sending out campaign contributions like bribes I will be fucking pissed.

I wont leave sony for the hack but i would for a campaign contribution used like that.

Protection against identity theft should not be a privilege at the company's discretion, or a commodity if the price is right. It should be mandatory by the law, and forced until no longer necessary. (Which means, forced until PSN no longer exists.) If PSN allows for someone to break into somebody else's account, they are accountable. Not the consumer.

JDKJ:
Maybe he can convince his colleague in the lower chamber, Mary Bono Mack, to knock off all her grandstanding.

Blumenthal is the KING of grandstanding. That's the pot calling the kettle on that issue.

dmase:

yookiwooki:
Well, I guess somebody just got a large campaign donation from Sony...

If sony made a recent contribution to him it wont show up for a little while. I like what sony has done thus far to rectify what happened but if they sending out campaign contributions like bribes I will be fucking pissed.

I wont leave sony for the hack but i would for a campaign contribution used like that.

I was just being cynical, I doubt that Sony actually did anything like that. I wish it was always obvious who politicians get their money from though. Maybe it can be like NASCAR where they get the logos emblazoned onto their suits. That would be something to see haha.

Belated:
Protection against identity theft should not be a privilege at the company's discretion, or a commodity if the price is right. It should be mandatory by the law, and forced until no longer necessary. (Which means, forced until PSN no longer exists.) If PSN allows for someone to break into somebody else's account, they are accountable. Not the consumer.

The PSN didn't allow anything. http://lmgtfy.com/?q=define%3A+hacker

But if you consider the fact that not being 100% secure makes the company accountable, then you hold every website ever accountable. If it's online, it can be hacked. Microsoft, Facebook, and a bunch of other popular whatevers have had a problem with this in the past, too. (Not on as large a scale, but yeah.)

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