UK Retailer Says No to Resident Evil: The Mercenaries Trade-Ins

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UK Retailer Says No to Resident Evil: The Mercenaries Trade-Ins

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Capcom says it didn't do it on purpose, but it seems to have found a perfect way to stop pre-owned sales.

UK retailers HMV has announced that it will not accept used copies of Resident Evil: The Mercenaries as part of its RePlay pre-owned scheme. It was discovered earlier this week that saved games could not be deleted, significantly reducing the game's resell value.

According to the company's PR boss, Gennaro Castaldo, HMV took the decision to avoid any customer disappointment. New copies of the game will be available from HMV, but purchasers will have to go elsewhere if they want to trade it in. Other retailers around the world are also reconsidering their stances regarding the game. EB Games Australia is refusing to stock the game because the permanent saves makes resale and returns very difficult, and GameStop has reversed its decision to accept used copies of the game.

Capcom has denied that its decision was meant to curtail trade-ins, but it hasn't really come up with any other satisfactory reason why it would make save games permanent. A statement from Capcom avoided the question completely, and instead stressed the high level of replayablity built into the game.

Even if you're willing to Capcom the benefit of the doubt and accept that it didn't intend to make its game effectively worthless to the pre-owned market, it's impossible to deny that it's done a pretty amazing job of it. Capcom is presumably hoping that it will sell more copies, and it will be interesting to see if it actually does.

Source: VG247

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Logan Westbrook:
Capcom is presumably hoping that it will sell more copies

Yeah, perhaps in Opposite Land.

Such a stupid idea, I support HMV.

That doesn't even make sense at all =|
"Hey guys, I have a brilliant idea! Lets make it so your saved file is PERMANENT!"
'What if you do something stupid or fuck something up or just don't like the game and want a friend to try it?'
"OH COME ON. Who does that? Why would someone let someone ELSE play their game? And I KNOW everyone just LOVES this game to death"
'Ok dude...'

Their excuse is that is makes the game feel more like an arcade game being directly played from the arcades, but to play on the arcades we dont pay 40$ (or more, I dont even know the prices of the 3DS games).

The people that bought the game should do what the fuck they want with it instead of having to take this shit.

I hope Capcom enjoys the incredible amount of piracy it will now get.

well, its not much, but they can chalk up one lost sale. I get pissed off enough when saves games are transferable (my brother fairly often bring a game home, starts playing it at mine, then finds he cant copy the save game. That cost Assassins Creed 2 a sale - he returned the following day because he couldnt be carsed to play through the first 2 hours again).

Logan Westbrook:
EB Games Australia is refusing to stock the game because the permanent saves makes resale and returns very difficult

Good old EB Games. If they can't exploit the resale market, they're not getting involved at all.

(They charge too much for their games too. People really should stop buying from them.)

As for Mercenaries 3D? Well, while I despise what Capcom are doing, I wasn't really interested to begin with. It's Revelations I'm looking forward to.

Why introduce permanent saves then? And how they are not deletable anyway?

I hope this game absolutely bombs. This is a glowing example of how game makers drive otherwise honest consumers into piracy. In a desperate attempt at increasing their bottom line they end up shafting their legitimate customers.

Let's be honest. When the 3DS is cracked (and it will be you can bet on that) does anyone honestly think the ROM for this game won't have some way to reset data on it? You bet it will and because of that it will be superior to the retail copy. Now because Capcom's actions their would be customers will be faced with either paying for a gimped version or getting a superior version for free.

I continually am amazed that these devs and publishers can't see that all their intrusive DRM and moves to curtail this or that are hurting their legitimate customers far more than they will ever hurt pirates. When the pirated copy is often times superior to the retail copy is there any wonder people choose to get a superior free copy rather than paying for a inferior product.

JediMB:
Good old EB Games. If they can't exploit the resale market, they're not getting involved at all.

Honestly, I applaud EB Games for this. If I were them and Capcom pulled this shit that is an obvious attempt to hurt my sales not only would I stop carrying this particular game I wouldn't stock a single god damned new copy of ANY Capcom game. Let's see Capcom get their games out there without places like Gamestop and EB Games. Of course I'd still sell their used games happy in the knowledge that Capcom won't see a dime of that money.

Video games aren't special. Publishers think that for some reason they should be immune to the second hand market. Second hand sales have been around for as long as goods have been produced and sold. Game makers thinking they deserve special treatment is nothing more than greed in it's ugliest form. The way most of these companies act anymore I will gladly continue to give my money to Gamestop just to make sure I have the peace of mind that none of my money will be going to support companies like Activision or EA or now Capcom.

and people will not buy a game that they can't trade in.
the 60$ price tag(for console games) would be a bigger obstacle if there was no option to reduce that price by trading the game in later on.

But presumably this 'one-game-one-save' thingy not only scuppers resale value, but also totally nukes game rental from companies like LoveFilm? Are Capcom claiming that they now want no part in the game rental sector?

That seems a bit f*cking retarded, pardon my language, because unless you're absolutley rolling around in disposable income usually you'll rent a game first to see if it's worth buying and then fork over the dough if it is. But if Capcom are now saying that you'll have to hand over full retail price just to find out if the game is any good or not... ...

I can see this latest move turning a lot of people off Capcom titles.

Personally, I hate Capcom's decision here, whether they did it on purpose or not - one way, they're screwing legitimate customers over, and the other way, they're simply guilty of being exceptionally lazy programmers (how hard is it to code in a save feature, after all?). So either way, Capcom are dicks at the moment. As for HMV, I actually support their decision. They've been given a crappy product, so avoiding disappointing customers is a perfectly reasonable approach. It's just a shame that they were forced to have to reach such a decision because of Capcom's laziness and/or dickishness...

This game may be really great but I honestly hope it tanks because I don't want companies thinking they can get away with this shit I do not want to see this become the norm.

While it might not be the best way to go about it, I applaud capcom for putting focus on the whole second hand game market thing.
Overall capcom will get more money on average from a pirated copy than from a used copy (assuming that some people who pirates buys the game afterwards, and that if you buy a used copy you have no incentive to buy a new one), Capcom will actually be making more money from driving people away from buying used and into piracy.

While I agree that it should never be illegal to resell your used games, I find it great that game companies are trying to find measures to make it less desireable to buy used.

I am rather confused by so what happens then is there no start a new game option or does the game just load up your latest save.As what happens when you want to play the game again.Maybe i am being an idoit but i can not get my head around how a game with permanent saves works.

Also what happens when you put it into someone elses machine doesnt all saved games data get saved to the machine like every other game

Logan Westbrook:

According to the company's PR boss, Gennaro Castaldo, HMV took the decision to avoid any customer disappointment.

However, this:
http://www.ft.com/cms/s/0/923f3eaa-a2f7-11e0-a9a4-00144feabdc0.html#axzz1Ql3NOIKl (HMV to turn back on CD and DVD sales)
might point to another reason why they did it. HMV have been doing some very shrewd marketing changes recently, including selling off Waterstones.

Spygon:
I am rather confused by so what happens then is there no start a new game option ir does the game just load up your latest save.As what happens when you want to play the game again.Maybe i am being an idoit but i can not get my head around how a game with permanent saves works.

Alos what happens when you put it into someone elses machine doesnt all saved games data get saved to the hard drive like every other game

Have you played a Nintendo handheld before?

tlozoot:

Spygon:
I am rather confused by so what happens then is there no start a new game option ir does the game just load up your latest save.As what happens when you want to play the game again.Maybe i am being an idoit but i can not get my head around how a game with permanent saves works.

Alos what happens when you put it into someone elses machine doesnt all saved games data get saved to the hard drive like every other game

Have you played a Nintendo handheld before?

Yes i have played the DS but not alot i guess my lack of knowledge of handhelds is causing the confusion thank you for clearing this up

I suppose we can assume for now that this isn't an anti-preowned gimmick. However, if it finds it's way onto other titles, then we can all suspect foul play.

As always, PC gaming shows what's coming in future.

DRM and no trade-ins.

And what's happening on consoles now?

So I suppose console gamers better get ready for more free to play stuff, I guess.

Xanthious:
Video games aren't special. Publishers think that for some reason they should be immune to the second hand market. Second hand sales have been around for as long as goods have been produced and sold.

Video games are special. Because of the consumer culture that surrounds them.

I don't know anyone who would buy a book, a DVD, a car, furniture, etc., only to return their purchase to the store a week later to get about 50% of what they paid back. I know plenty of people who get rid of their video games as soon as they're done with the single player campaign, while everyone I know would hold onto those other products for at least a couple of years.

You may not think that's justification for working against resales of video games, but you're still wrong about video games not being a special case.

Well, I'm in Canada, and finding info has been a little iffy, but in the US, wouldn't Capcom, by putting this save feature in their games, violate the first sale doctrine, because in effect they are interfering with an individuals ability to resell the item?

Gaderael:
Well, I'm in Canada, and finding info has been a little iffy, but in the US, wouldn't Capcom, by putting this save feature in their games, violate the first sale doctrine, because in effect they are interfering with an individuals ability to resell the item?

How are they interfering with that? Individuals can easily resell their items. The fact that other consumers might not want those items, doesn't realy have anything to do with it.

Does anyone else remember when you could put a disc in a console, and load as many games as you like from as many 8Mb cards as you could carry? Simpler times.
Not even a decade ago.

capcom can go fuck itself. it dont matter if used games sales affect the publisher it shouldnt be able to do this to custoners.

So, I am buying a game i can only play once.

Snort...No.

This also means you won't lend someone else the game to see if they like it, so word of mouth goes straight out of the window...

...and what happens if there is a bug in the game that corrupts your save file.

Feriluce:

Gaderael:
Well, I'm in Canada, and finding info has been a little iffy, but in the US, wouldn't Capcom, by putting this save feature in their games, violate the first sale doctrine, because in effect they are interfering with an individuals ability to resell the item?

How are they interfering with that? Individuals can easily resell their items. The fact that other consumers might not want those items, doesn't realy have anything to do with it.

Yes, but consumers would not want the used copy specifically as a result of Capcom's save feature. Capcom are artificially decreasing the resale value of their product, thus interfering with the doctrine.

It'd be like selling a movie that would automatically lock itself to one single DVD/BD players permanently and you wouldn't be able to go back to previous scenes once you've watched them.

I once had a DS game that had no built-in delete-feature. It isn't really something new. I managed to delete the previous save by letting it save and discard the cartridge before it was done. Took me a few times and could've destroyed the game, but it worked. As for this case...I'm not interested in RE, so I don't really care (well, I still think it's a dick-move, but I'm not affected by it)

You know, Chrono Trigger for the DS had no delete feature. Know how I got around that? I overwrote the file.

Considering how lazy the developers have been with the rest of the content it is possible to think that they simply couldn't be arsed to put the option in.

Remember
Once is happenstance
Twice is coincidence
Three times is enemy action

So don't worry yet.

I approve of what Capcom is doing. Why? Because I don't care about Mercenaries 3D. All I care about is Resident Evil: Revelations.

I also don't trade in my games. I never rent a game and I never buy used games unless I absolutely CANNOT get a new copy.

Thumbs up, Capcom.

Mark Davison:
well, its not much, but they can chalk up one lost sale. I get pissed off enough when saves games are transferable (my brother fairly often bring a game home, starts playing it at mine, then finds he cant copy the save game. That cost Assassins Creed 2 a sale - he returned the following day because he couldnt be carsed to play through the first 2 hours again).

So your brother is lazy and didn't want to play the game. So that's a strike against the game? Oh...ok?

OT: This was a foolish idea from the start. I think it was kind of a good idea, but they had to know the backlash that was coming. If they didn't, they are even more shortsighted than Activision and that's saying something.

JediMB:

Xanthious:
Video games aren't special. Publishers think that for some reason they should be immune to the second hand market. Second hand sales have been around for as long as goods have been produced and sold.

Video games are special. Because of the consumer culture that surrounds them.

I don't know anyone who would buy a book, a DVD, a car, furniture, etc., only to return their purchase to the store a week later to get about 50% of what they paid back. I know plenty of people who get rid of their video games as soon as they're done with the single player campaign, while everyone I know would hold onto those other products for at least a couple of years.

You may not think that's justification for working against resales of video games, but you're still wrong about video games not being a special case.

No, there is nothing special about video games regardless of some perceived consumer culture. Video games are just another good that is bought and sold. They deserve no special treatment. People buy and resell goods all the time and I hear no other maker and seller of goods crying like an petulant entitled child as much as the video game industry. There are huge markets for both used books and used movies. I can assure you that you can go into any large used book or media store and find both books and movies out only a few days available used.

This crusade against used sales in the game industry is driven by nothing more than greed. If it were up to the makers of games video games would lose all value once sold. They hate the idea that you actually own a game once you buy it. That is why there is such a big push to formats like Steam. Those games are worthless once you buy them. There is fuck all you can do with them once you are done. You can't loan them, you can't resell them, you are stuck with them forever.

Logan Westbrook:
Capcom has denied that its decision was meant to curtail trade-ins, but it hasn't really come up with any other satisfactory reason why it would make save games permanent. A statement from Capcom avoided the question completely, and instead stressed the high level of replayablity built into the game.

Yeeeeeaaahhh... Keep telling us that Capcom. I saw a trailer for this the other day and I actually really like the look of it. But I won't buy it because of the save game feature and all you guys at Capcom being short sighted idiots.

FallenMessiah88:
I approve of what Capcom is doing. Why? Because I don't care about Mercenaries 3D. All I care about is Resident Evil: Revelations.

I also don't trade in my games. I never rent a game and I never buy used games unless I absolutely CANNOT get a new copy.

Thumbs up, Capcom.

But if they get away with this then what is to stop them doing it with Resident Evil: Revelations?

Torrasque:
That doesn't even make sense at all =|
"Hey guys, I have a brilliant idea! Lets make it so your saved file is PERMANENT!"
'What if you do something stupid or fuck something up or just don't like the game and want a friend to try it?'
"OH COME ON. Who does that? Why would someone let someone ELSE play their game? And I KNOW everyone just LOVES this game to death"
'Ok dude...'

I pointed this out in the last thread about this, but having save slots (Which can be deleted) doesn't go back to the beginning of video games. I can't remember too many names at the moment, but most of the games I played as a kid only had one save file that couldn't be erased. (Most of them were on the Gameboy, sure, but hey.) Dragonball Z Supersonic Warriors was one, but that was for the Advance.

josemlopes:
Their excuse is that is makes the game feel more like an arcade game being directly played from the arcades, but to play on the arcades we dont pay 40$ (or more, I dont even know the prices of the 3DS games).

The people that bought the game should do what the fuck they want with it instead of having to take this shit.

That excuse is a reasonable one. The Mercenaries is an ARCADE-style game. The only things that are saved are 'best time' and a few unlocks. Admittedly, getting those unlocks is part of the fun, but I don't think it would completely ruin your gaming experience.

You could even set a goal for yourself. 'Beat the last guy's times'.

FallenMessiah88:
I approve of what Capcom is doing. Why? Because I don't care about Mercenaries 3D. All I care about is Resident Evil: Revelations.

I also don't trade in my games. I never rent a game and I never buy used games unless I absolutely CANNOT get a new copy.

Thumbs up, Capcom.

But if they get away with this then what is to stop them doing it with Resident Evil: Revelations?[/quote]

'Cause Revelations isn't a freakin' arcade game. However! Why are Resident Evil: Revelations and Assassin's Creed: Revelations coming out around the same time? Weeeeird.

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