Questions Still Swirl Around EA's Origin Bans

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Andy Chalk:
"We have listened to our customers and are planning a policy update which will include more equitable rules on suspensions - we want to make sure the time fits the crime,"

What a load of crap. There is absolutely no circumstance in which any "crime" on a forum would justify denying people access to games that they paid for.

This shit is why the last EA game I hope to ever buy is Mass Effect 3. It won't be that hard, because aside from that end of Shepard's story in ME3 and their running the Command & Conquer series into the ground with #4, EA no longer publishes a damn thing I want to play anyway.

cursedseishi:
Though honestly, I'm all for just starving Origins in general, letting it flop about in its own filth before finally suffocating in it. Though... I think The Old Republic is attached to Origin, so... might not be too easy then.

TOR can be purchased digitally through Origin, but it's not required to log in or play. Bioware likes to make that clear. I sense even they don't want to deal with gamer aggro surrounding Origin.

Sylveria:
Don't buy games from EA. They hate you and will screw you at every opportunity.

I feel old. I remember when EA was a quality publisher that put out nothing but quality products. What the damn happened?

Golly EA, I hope you're prepared for a class action lawsuit if you don't get this bullshit ironed out. There may be a clause in your TOS you think "magically" absolves you of class action lawsuits, but assure you the American justice system will have a slightly different take on the matter. Your network might be covered, but there is a clear difference between the service you provide and the content your customers purchase.

jeez. another reason to avoid EA/Origin like the plague.

It occurs to me that if people keep buying their stuff then they've no reason to change, however wrong they may be or how loudly we complain.

This is why I hate people who support DRM, when a company can take a way your game for saying something, they have too much power. Thankfully I don't give a shit about EAs forums.

Speakercone:
So EA customer service is either grossly inept or deliberately vindictive.

Not surprised the executives want things dealt with quietly.

The first option. I run an NFS community and read frequent rant threads from users trying to get stuff done through EA Support and in short its a frickin nightmare. To test the complaints out, I raised a support ticket regarding playing NFS Carbon on Windows 7 (It had worked previously but when I went to reinstall it awhile back it wouldn't load).

I gave the support team my full system specs, every resolution I had tried so far including the various ones I found on the EA KB and forum suppor threads, tried reinstalling it and everything. The response I got was, "Sorry to hear you're having these problems..." then went on to list the first three things I had already said I tried. After a few back and forths with the support (with their time to respond getting longer and longer) they eventually asked me to try the same stuff they had already asked in the first email! The flow chart they follow had presumably looped around.

Now, back to the case of the accounts getting banned completely.

The following is theory and has not been confirmed by EA staff but instead based on facts Ive seen and from info gained. When you sign up to EA, it creates an account called EA.Global on their systems. Then every game that you register after that generates a new alt for that game so EA.NFSTheRun, EA.TheSims3 etc. When you first sign up to the forums it creates a forum alt too. You can check this by logging into the EA forums and going to options then checking the "Personas" area.

You can change your persona in the forums and actually use the alt for different sections with different customisations. For example, you may have your NFS alts set up with a suitably car based avatar. The problem Im willing to bet with the people who've been banned from the forum and the game however is that they've set their EA.Global persona as their active profile.
This means that when they then bitch at a forum mod (who are not official EA employees most of the time), the forum mod swings the ban hammer and ends up banning the whole tree of accounts.

Electronic Arts says it is working on "more equitable" rules but in the meantime it appears that a ban from its forums could still leave you locked out of your Origin games.

The fuck do they mean they're "working on more equitable rules"? It's not rocket science you imbeciles, forum bans should not equal being banned from using your games. Look at any other game company who's games have an online component and a community forum. They sure as hell aren't banning players from their games for breaking the forum rules. (or for complaining)

When it comes to companies I'm convinced are staffing very high paid chimpanzees to decide on policy Nintendo sits above EA only because their online stuff is bogged down with all that "friend code" bullshit, plus the existence of the Wii. EA is still a close second for company run by the most out of touch corporate douche bags.

Though we can rant and rave all we want, it won't change a damned thing. The guys at the top are making so much money they really don't give two shits how broken or stupid their policies on treating their customers are. They will make money regardless and eventually move on to the position of CEO at some other company when they get bored dabbling in the gaming industry.

What happened to you EA? You used to be cool.

Sean951:
What happened to you EA? You used to be cool.

Spore. Spore happened

This can also affect Bioware game logins. If anything this is a joint reason never to buy an EA related product, never use origin and then never go on their forums. I mean in this dsy and age its not like a person who gets their EA account banned can't just go online and get a crack anyway; hell multiplayer games are becoming more and more commonly cracked.

All EA is doing is fucking over the legitimate user on another level by putting an account based system of utter bullshit in place. Yes Valve do something similar, no it does not make valve "Just as bad". There is a fine line to walk in digital distribution and at almost every level EA is on the wrong side of it.

KeyMaster45:

Electronic Arts says it is working on "more equitable" rules but in the meantime it appears that a ban from its forums could still leave you locked out of your Origin games.

The fuck do they mean they're "working on more equitable rules"?

It means they will start using a condom before they bend you over.

Out of curiosity, I would like to know how many people bought vs how many pirated Battlefield 3. With Mass Effect 3 coming up I wonder what the ratio will be there.

EA have to know people don't like what they are doing don't they? They can't honestly think that people are going to stand for it.

Even though Origin won't be required for The Old Republic, this gives me pause at getting that game when I can afford to, as there will be no telling how vindictive EA will be on ingame behavior. Fortunately there is nothing else on EA's roster that I even want, nor are there any games by EA I own that they could ban me from playing.
I eagerly await to when that little arbitration clause comes to the test when someone finally sues EA's ass for their crap.

Scrumpmonkey:
This can also affect Bioware game logins. If anything this is a joint reason never to buy an EA related product, never use origin and then never go on their forums. I mean in this dsy and age its not like a person who gets their EA account banned can't just go online and get a crack anyway; hell multiplayer games are becoming more and more commonly cracked.

All EA is doing is fucking over the legitimate user on another level by putting an account based system of utter bullshit in place. Yes Valve do something similar, no it does not make valve "Just as bad". There is a fine line to walk in digital distribution and at almost every level EA is on the wrong side of it.

Valve does nothing on par with this. They do not ban you from games you own and the forum isn't even tied to your Steam account. Something that was made apparent with the recent forum hack. Unless you were stupid enough to use the same handle and password for your forum as you have for your Steam.
EA is performing every example of how to handle a digital service the WRONG way. Valve was nowhere near this incompetent or sadistic when they started Steam, and they have gotten further away from that example every year. I am thinking EA is only going to get worse, and when their profits finally begin to die because of this, they will just blame Activision.

doggie015:

Sean951:
What happened to you EA? You used to be cool.

Spore. Spore happened

Or, more precisely, SecuROM. And it is still there in EA's games, people. Run a search of your PC. And you still can't remove it easily, either.

rsvp42:

cursedseishi:
Though honestly, I'm all for just starving Origins in general, letting it flop about in its own filth before finally suffocating in it. Though... I think The Old Republic is attached to Origin, so... might not be too easy then.

TOR can be purchased digitally through Origin, but it's not required to log in or play. Bioware likes to make that clear. I sense even they don't want to deal with gamer aggro surrounding Origin.

Considering BioWare is owned by EA, that line of thought is kind of silly. Consider the last time a publisher-owned developer tried to play by their own rules instead of the publisher's. They ended up all fired and investigated by the SEC. (Although considering they were able to set up their own company immediately after, I am thinking the SEC were just used for intimidation factor.)
No, TOR not running on Origin is probably for other reasons. It won't stop EA from giving you the stink-eye for spamming fart jokes on Alderaan, though. You can bet on that. Especially when your TOR account ends up linked up with your Origin account, anyway. As I was just informed the other day, with EA's best fake smile put on. (Apparently now I can have an Origin account with zero effort!)

yeh don't post on any official EA forums unless its to say. "I have this [bug/glitch/error] Anyone know a fix?"

Those forums should really be nothing more than a help desk, using it for anything invites what was mentioned in this article.

Your Local DJ:

Irridium:

cookyy2k:
Does anyone remember when buying a game meant ownership of that game? Where publishers couldn't take away your ability to play the game, where they couldn't dictate how many times you could install your game, where they didn't force you to be connected to their (short lived) server to play single player and where they didn't moan that you sold your property on to someone else? I hope this trend of games becoming a service by the publisher isn't here to stay but of course it is. Publishers wont give up this level of control, especially when consumers seem happy to accept it.

Ah yes, I remember those days.

For those who don't know, it was like this.

I went to the store. I bought the game. I installed the game. I played the game.

It was that simple. What's so different now?

I go to the store. I buy the game. I start up Steam. I input the CD code. Game connects to the internet to make sure I'm not a pirate even though I proved that when I bought the game. Game installs whatever service it needs to install(Steam, Origin, GFWL, ect.). Game updates. Start game (provided the servers are working). Get told to register the game. Finally get to the game menu. Play game.

Oh, and god help you if one of those things ends up not working.

I can top this. I have to go for awhile after this post though.

Buy game from gamestop + Guide that comes with a code.
Get home
Put CD in
Use CD code with steam
Installs core files
STEAM INSTALLS THE REST - 5 hours later.
Game is installed
Servers are to busy to activate the extra content that I got for pre ordering
Gotta wait 24 hours for the servers to be able to install my DLC
Finally install my DLC
Try to get my code from prima games
Prima tells me that they are out of codes and I must email their support team
Email
Wait 24 hours
Get new code
Get all my DLC installed.
Get all my extra content installed
Play game.

Yeah, I wasted like 3 days trying to get all the content that I pre ordered, however prima was really cool about it and gave me the code outright, despite how rude I was.

one part of your tale is at least due to your hardware, a 5 hour setup means either your hard drive is terrible, or your internet connection (or possible their bandwidth, but only on high profile weeks is their bandwidth really an isue.

DTWolfwood:
yeh don't post on any official EA forums unless its to say. "I have this [bug/glitch/error] Anyone know a fix?"

Those forums should really be nothing more than a help desk, using it for anything invites what was mentioned in this article.

see finally some common sense

you get +1 internet sir.

John Ricitiello and the rest of the ass clowns at EA are prime examples that there isn't nearly enough violent crime in the world. The sooner someone introduces that bastards's frontal lobe to the business end of a fucking crowbar the better off we will all be. I kid you not I would love nothing more than for that man (and a few other choice game execs) to be left in a state where the highlight of their day is a toss up between pudding and getting their diapers changed as they lay in bed with the high brain functions of a particularly stupid dung beetle.

RaikuFA:
Isn't what EA doing illegial? Seriously, we need a lawyer up in here.

Yes and no. It's their property your buying from but at the same time it becomes YOUR property and what they're doing is stealing your rights away from said property.

Either way, I think I wont bother getting BF3 for either PS3 and ESPECIALLY PC with such Nazi attacks like that.

And I'll fully say, I'm 100% inclined to just pirating BF3 to play SP, JUST to avoid this Origin shit. (hell, you cant even fucking change your avatar image on origin, it has to be an "EA Image").

On that note: *Starts uninstalling Origin*

Man, I am NOT looking forward to ME3. I mean, up until a while ago, I was keen as anything to get my hands on it, but then I realised that I would have to get Origin. I am literally DREADING the release of a videogame because of the hoops I'm going to have to jump through to play it.
HOW HAS THIS BECOME NORMAL.

It's been common knowledge for anyone who has played EA games online for any amount of time (at least in the communities I play in) that forum bans mean EA account bans. Happened a lot during BC2 especially. EA sucks, but the games they put out are top notch, so it's really hard to say screw em and stay away.

Goddamn this makes me wish Mass Effect 3 wasn't on Origin. I guess it doesn't really matter what we think, EA and Origin smashed sales records with BF3, so where is there incentive to change their ways?

Forums are not Games and one shouldn't affect the other. Fuck EA and their shitty policies. Even Steam, the platform that everyone seems to love to hate now because it's the cool thing to do, has a separation of Forums and Games. I mean, it's really a no fucking brainer.

we knew this was coming?
honestly, it's ea! i predict things will get a little worse before they get better, too.
first they start off claiming your pc with their software because they want to compete with steam and now this

the only ea published game i intend to play soon is star-wars tor, and it isn't origin exclusive
and ive already made my mind up about quitting if they even hint at making it origin exclusive
because screw origin.

all ea want is a 'store in your house' and they don't care how they get it there
and they haven't built up a respect for their users
bottom line

samsonguy920:
Considering BioWare is owned by EA, that line of thought is kind of silly. Consider the last time a publisher-owned developer tried to play by their own rules instead of the publisher's. They ended up all fired and investigated by the SEC. (Although considering they were able to set up their own company immediately after, I am thinking the SEC were just used for intimidation factor.)
No, TOR not running on Origin is probably for other reasons. It won't stop EA from giving you the stink-eye for spamming fart jokes on Alderaan, though. You can bet on that. Especially when your TOR account ends up linked up with your Origin account, anyway. As I was just informed the other day, with EA's best fake smile put on. (Apparently now I can have an Origin account with zero effort!)

Bioware doesn't care about the SEC, at least not at their main HQ. They might be worried about the Canadian equivalent, if one exists, but they don't care abou the SEC.

uppitycracker:
It's been common knowledge for anyone who has played EA games online for any amount of time (at least in the communities I play in) that forum bans mean EA account bans. Happened a lot during BC2 especially. EA sucks, but the games they put out are top notch, so it's really hard to say screw em and stay away.

My question is, if everyone knows this is the case, why does ANYONE use the EA forums? If I'm not on their forums, you can't forum ban me.

vxicepickxv:

samsonguy920:
Considering BioWare is owned by EA, that line of thought is kind of silly. Consider the last time a publisher-owned developer tried to play by their own rules instead of the publisher's. They ended up all fired and investigated by the SEC. (Although considering they were able to set up their own company immediately after, I am thinking the SEC were just used for intimidation factor.)
No, TOR not running on Origin is probably for other reasons. It won't stop EA from giving you the stink-eye for spamming fart jokes on Alderaan, though. You can bet on that. Especially when your TOR account ends up linked up with your Origin account, anyway. As I was just informed the other day, with EA's best fake smile put on. (Apparently now I can have an Origin account with zero effort!)

Bioware doesn't care about the SEC, at least not at their main HQ. They might be worried about the Canadian equivalent, if one exists, but they don't care abou the SEC.

uppitycracker:
It's been common knowledge for anyone who has played EA games online for any amount of time (at least in the communities I play in) that forum bans mean EA account bans. Happened a lot during BC2 especially. EA sucks, but the games they put out are top notch, so it's really hard to say screw em and stay away.

My question is, if everyone knows this is the case, why does ANYONE use the EA forums? If I'm not on their forums, you can't forum ban me.

I wonder the same thing. I dunno, maybe it's not as common knowledge as I thought, but I've seen it happening before it even became an internet gaming site news story.

I really have to wonder if these people actually got banned on the forums or if they are just the cheaters from battlefield 3 EA talked about banning and stat reseting earlier. For some reason this issue coming up so shortly after EA announced their bans that it makes me wonder.

cookyy2k:

Catalyst6:

red the fister:
Or. Give Origin the old "Piss-off" and buy physical copies of EA games. and, of course, those gamers w/o access to a local game store can always order a copy over the internet.

captcha: lpsedata cording

Origin is required to play BF3 on PC, there's no way around it without pirating.

OT: Apparently the folks at Origin haven't ventured around Steam's forums recently. A pit of hate and whining, but they are separate from the actual games, as they should be. It's not like messages are popping up in the middle of Skyrim how your friend Steve things MP4s are overpowered in Red Orchestra.

And this is precisely what they're encouraging with these douche systems. How many times did spore get downloaded due to EA's DRM on that, and it wasn't even a good game.

Spore is the most heavily pirated game in existance as i recall due to the 3-install limit. Much of the pirating was done on principle to show EA that this bullshit is intolerable. It was a mass protest gamers apparently have lost the will to do. Look at that joke of a modern warfare boycott. If people were That unhappy with it, protest. Don't buy it or make do with a cracked single player version. Now obviously i don't condone piracy for the sake of a freebie. But i do condone forms of non violent protest; which this falls under. Now to wait for a suspsnesion due being on probation and talking about piracy in a non negative way. Oh well.

All this means is that you should stay off the message boards of places where they can actually affect your ingame access, largely because they're usually too sensitive to what you might be posting. Hell, sometimes just being NEAR a violation is enough to set them off.

Wait,we can get locked out of the games we bought,because someone pissed in a forum moderator's coffee somewhere,and he banhammered you unjustly?

Fortunately,I live in Europe so signing the EULA doesn't mean I sold every single one of my rights and my soul away.If this shit were to happen to me,they would be in for a hell of a surprise.

RaikuFA:
Isn't what EA doing illegial? Seriously, we need a lawyer up in here.

If it says in their terms of service something like "your games are at our discretion, bitch" it's kind of hard to make a case unless you can attack the language somehow.

vxicepickxv:

Sylveria:
Don't buy games from EA. They hate you and will screw you at every opportunity.

I feel old. I remember when EA was a quality publisher that put out nothing but quality products. What the damn happened?

You know 2k! Even if no computer went apeshit EA sure did(Okey, it was a bit later then this, but still).

Can't wait for that day a user get banned for being impolite to an EA employ they meet on the street.

What's that, EA? You say you didn't have enough reasons for people to pirate your games already?

Oh and bioware did sell it's soul to the EA devil. Proof is with Dragon Age 2; the first game was in development before they let themselves be bought out, but EA had enough time to place in-game advertizing for day-one DLC, and with DA2 they made bioware turn it into a "streamlined, accessable" hack and slash to milk the IP as fast as possible.

It's a shame really, I supported bioware until they threw themselves into the mouth of the monster, now I just don't care.

I smell a huge amount of hypocrisy in this thread, also did anyone here give a thought that the people being banned were in fact "cheaters" and we all know how we hate those and i think they deserve to have their game locked from them since cheaters never ever seem to learn given they will just go hack the game and play on another server to just "cheat" again.

And if i remember correctly there were a lot of people complimenting Origin around the time it came about and a lot of people here telling others to "give it a try" nd now look at where we are.

I knew from the very start that Origin was going to be a bad idea and now a lot of you notice this now?.

It's quite fortunate timing that GOG is going to start selling newer games next year, because they are the only way I'm going to legitimately play ME3.

Belated:

cookyy2k:
Does anyone remember when buying a game meant ownership of that game? Where publishers couldn't take away your ability to play the game, where they couldn't dictate how many times you could install your game, where they didn't force you to be connected to their (short lived) server to play single player and where they didn't moan that you sold your property on to someone else? I hope this trend of games becoming a service by the publisher isn't here to stay but of course it is. Publishers wont give up this level of control, especially when consumers seem happy to accept it.

Quoted for truth. Now watch me use this as a jumping-off point for a ridiculous rant:

Y'see all you Conservative gamers out there? This is why corporations need MORE regulation. We don't need a "free" market, we need a chained up market where the CEO gets whipped and stepped on so he's made to behave like a good little boy. Corporations will always try to work around the system to cut corners, or install bad practices and policies that screw the customer base even if the company is making a perfectly decent profit before those changes are made. Therefore, every time that happens, we need to make a new law that forces them to undo those changes if the changes can't be reasonably defended. Actually, I'm of the belief that we should pass one blanket law giving the government unlimited power to veto any private business decision that the government deems "unfair" or "bad practice", at their discretion. This may sound like an infringement of people's rights, but corporations aren't people and anybody who tells you otherwise is a frickin' liar, and probably out to get you.

I assume CEOs like Gabe Newell and Tim Schafer will be excluded?

OT: Yet more ammunition for my reasoning of never, ever, ever installing Origin. EA can just jump off a bridge for all I care.

good god I thought the mods on 4chan where bad "you are banned for liking naruto lol". Well you gotta love companies that have full control of DRM then smack your face saying NO you can no play it after you buy their product for voicing your opinion. Video below is not related in any way just there for the lul

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