More Than Half of GameStop Customers Unaware of Stores' Trade-In Policy

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That's probably for the best, you'd get better deals selling them online. Games are now investments.

Yeah, I know about their trade-in policy... But, that doesn't mean I actually use it...

And thus, that must make me part of the 60%, right?

I'm aware of the policy from having worked there and it's really better to just rent a table at a flea market and sell your games there. Even if you make a couple of sales, you'll end up with far more than you would selling to Gamestop. I'm extremely lucky to have an independent games retailer nearby.

Tohuvabohu:

Neronium:
In all honesty, it's probably for the best that they don't know. The amount they give you for trade ins is abysmal, and it's even lower if you go for straight cash instead of store credit. I wouldn't have a problem with it as much, if they didn't mark up the price of the used games to being about $5 cheaper than just buying it brand new.

No kidding. I think the most insane offer I ever got for a trade-in there, was for Resident Evil: Operation Raccoon City.

70 fucking cents.

And that was for store credit. Yeah, I know the game was shit. But give me a break. I would've been less offended if the guy offered me half a pack of gum and an empty can of soda.

OT: That's odd. Gamestop is the kind of place never shuts the fuck up about trade-ins and pre-orders. How can this many people be completely unaware about the, albeit awful, trade-in policy?

to be fair, that game sucked pretty hard and most people probably opted to trade or exchange it before you did

i wouldn't even pay 75 cents

-Dragmire-:

I figured as much. Technically though, it's an EB Games but they merged with Gamestop in 2005 so they are basically the same company at this point.

The only way I can sort of see this kind of thing happening is if they buy codes at US pricing and sell it to customers at the Canadian equivalent since our dollar is a little weaker at the moment. Still seems sketchy though.

Why is it sketchy? Last time I checked, the cards openly say they're USD, so why is it sketchy to pay an amount respective of that? Lazy perhaps, being set at an arbitrary mark rather than being adjusted on a daily (or even hourly) conversion rate, but yeah, hard to join 'I am upset I am paying an amount which is reflected in my currency value' to be sketchy.

Do you honestly expect a 50 USD gift card for less than 50 USD?

The whole thing is just a mess because people walk into a store and see a card which has one number on it, being sold for another number, I suppose.

I still use Game Stop from time to time. Despite the fact they have some terrible practices, the stores I go to have always been good to me. The people always help me find what I am looking for, and I don't mind them asking if I want to pre-order anything, get up a power-up rewards, and all that stuff. I've also gotten good deals for the games I've traded in. The games that are only a few dollars are always old games, and for used it's really cheap. Maybe I just am lucky whenever I go to trade in. It did suck having to but Xenoblade for $75, but at least in the store I could make sure the disk condition was good.

As far as the survey, I am a bit surprised, seeing how all the stores I go to have it plastered all over the place. Then again, a lot of the people I see in the store are parents, who just go in, buy a game for their kid, and leave. It most likely is that a lot of the people have a lot more things to think about then the stores trade in policy.

roseofbattle:

Only 40% of people shopping at GameStop know they can trade in their games for store credit or cash.

GameStop's trade-in policy is one of its pillars, but many people think of GameStop as only a place to buy games. GameStop president Tony Bartel told VentureBeat on Friday "only 40 percent of the people who walk into a GameStop store today know that we can accept trades of games."

is this gamestop being smart or escapits being stupid? knowing and using it are different things. i know gamestop offers trade in, i would never use it because they dont pay nearly enough to be worth it. am i in the 40% or not?

MrHide-Patten:
bug wigs

In westeros they have throne of swords for kings, here we have bug wigs for CEOs. let the games begin!

Eclipse Dragon:

Some people seem to have an incredible ability to filter out anything written on a sign, even when that sign contains useful information like "You can trade in your games", "Kid shoes over here" or "Yield".

thats because our whole life we are trying to filter advertisement that surrounds us, so we instinctively not read anything in the store.

I'm pretty sure that Mr. President, Tony Bartel, is flat-out lying.

Everybody knows about the trade-ins, because they have advertisements about it everywhere, including inside their own stores. Not only that, everybody working there will be sure to tell you about both that, and the preorders, just in case the shirts and buttons that they wear escape your notice.

This "statistic" is just 1) an ad, and 2) flimsy justification to keep on "reminding" (advertising) the trade-ins.

This entire write-up is an ad, in fact. This is marketing. This isn't news. This is Gamestop advertising trade-ins.

This isn't some consumer-rights issue where "awareness" needs to be created. This is Gamestop advertising their business strategy.

And here I paid for pub-club to AVOID ads.

Super Cyborg:
I still use Game Stop from time to time. Despite the fact they have some terrible practices, the stores I go to have always been good to me. The people always help me find what I am looking for, and I don't mind them asking if I want to pre-order anything, get up a power-up rewards, and all that stuff. I've also gotten good deals for the games I've traded in. The games that are only a few dollars are always old games, and for used it's really cheap. Maybe I just am lucky whenever I go to trade in. It did suck having to but Xenoblade for $75, but at least in the store I could make sure the disk condition was good.

As far as the survey, I am a bit surprised, seeing how all the stores I go to have it plastered all over the place. Then again, a lot of the people I see in the store are parents, who just go in, buy a game for their kid, and leave. It most likely is that a lot of the people have a lot more things to think about then the stores trade in policy.

I've never had a bad experience with my local Gamestop either; the people working there are friendly, knowledgeable and very helpful - they've even gotten really old games (PS 2) shipped to them for me.

Zeras:

Super Cyborg:
I still use Game Stop from time to time. Despite the fact they have some terrible practices, the stores I go to have always been good to me. The people always help me find what I am looking for, and I don't mind them asking if I want to pre-order anything, get up a power-up rewards, and all that stuff. I've also gotten good deals for the games I've traded in. The games that are only a few dollars are always old games, and for used it's really cheap. Maybe I just am lucky whenever I go to trade in. It did suck having to but Xenoblade for $75, but at least in the store I could make sure the disk condition was good.

As far as the survey, I am a bit surprised, seeing how all the stores I go to have it plastered all over the place. Then again, a lot of the people I see in the store are parents, who just go in, buy a game for their kid, and leave. It most likely is that a lot of the people have a lot more things to think about then the stores trade in policy.

I've never had a bad experience with my local Gamestop either; the people working there are friendly, knowledgeable and very helpful - they've even gotten really old games (PS 2) shipped to them for me.

I remember back when they had PS1 games, they had a very good condition of Lunar: Silver Star Story with both game discs, soundtrack, and the making of the game. I was so excited, but didn't have the money on me at the time because I just biked to the store with my friends to look around. I loved the second game and wanted to play the 1st one. The guy at the cashier noticed what was going on and offered to hold on to it so I could get the money back home to play it. I was back in 5-7 minutes with how hard I was peddling. Played the game that night, and got really excited at the opening theme. That's why I go to Game Stop every once in a while, because of things like that.

I wonder where they polled these numbers from, because I've never been able to purchase a single item from Gamestop without the high school dropout on the other side of the counter mechanically reciting every goddamn word of the script from the training video.

No, I don't want your fucking PowerUp Rewards card so I can get a 10% discount on a used title I'm paying only slightly less than retail price on.

Tohuvabohu:

Neronium:
In all honesty, it's probably for the best that they don't know. The amount they give you for trade ins is abysmal, and it's even lower if you go for straight cash instead of store credit. I wouldn't have a problem with it as much, if they didn't mark up the price of the used games to being about $5 cheaper than just buying it brand new.

No kidding. I think the most insane offer I ever got for a trade-in there, was for Resident Evil: Operation Raccoon City.

70 fucking cents.

And that was for store credit. Yeah, I know the game was shit. But give me a break. I would've been less offended if the guy offered me half a pack of gum and an empty can of soda.

OT: That's odd. Gamestop is the kind of place never shuts the fuck up about trade-ins and pre-orders. How can this many people be completely unaware about the, albeit awful, trade-in policy?

I got offered a dime for Guitar Hero III about 2 years ago. Granted, the game was old, but a dime?

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