Ubisoft Posts Laundry List of Assassin's Creed Unity Issues

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Ubisoft Posts Laundry List of Assassin's Creed Unity Issues

assassins_creed_unity_sp_sivertassassination

A slew of problems across all platforms is currently plaguing Assassin's Creed Unity as Ubisoft posts status updates and workarounds.

Since its launch on Tuesday, Assassin's Creed Unity players have taken to the internet to share their tales of the game's various bugs. From frame rate issues to horrifying (but hilarious) facial glitches, it's safe to say that Unity is having a tough time out of the gate. Publisher Ubisoft has posted a list of all known issues across the Xbox One, PS4, and PC, along with some workarounds.

Most of the issues affect all three platforms, and include the aforementioned frame rate issues, "graphical and collision issues," matchmaking dilemmas, and problems with the companion app, to name a few. Many of these are marked as "working on it," though no time frame is given for when gamers can expect resolution. There are also platform-specific issues like specific game crashes on the PS4 and a failure to launch entirely on the PC. Xbox One appears to have the least problems specific to its platform, with only a lengthy wait screen and "Helix Credits issues" plaguing Microsoft's console.

Ubisoft was quick to respond on Unity launch day, announcing that it was working on a patch to resolve many of the game's issues. However, it's very troublesome to see such a hugely marketed, big-budget game make it to store shelves in this condition; it's sadly a trend we see all too often.

If you're one of the many having problems playing Assassin's Creed Unity, check Ubisoft's full list for updates and potential workarounds.

Source: Polygon

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Whelp... at least they seem to working on fixing this

But damn, someone's gotta be feeling the heat for letting that many bugs and crap slip out from beta to gold

webkilla:
Whelp... at least they seem to working on fixing this

On PC Watch_Dogs had a particular issue if you wanted to output the sound in bitstream to an external decoder this would result in no sound at all.
It is a basic function of any console for the last 12 years. It works flawless on Watch_Dogs on the console.
UbiSoft quickly acknowledged that there was an issue and state that they were onto it.
After 3 month I gave up. Don't know if UbiSoft ever fixed it.
Don't except to much, you be disappointed.

Being on the UbiSoft hate wagon since 2005 (Silent Hunter 3), welcome to the party you are late but have a drink while you enjoy the show.

This is why I no longer buy games on release day. It doesnt matter what the reviews say.

Starting to see why most publishers are doing highly controlled environment demos and embargoing reviews until after launch. These games are being launched in unfinished, broken states.

In PC issues:

Can't launch ACU.exe - Working on it.

People literally can't play the game they've purchased... One would think that would be a massively high priority.

Ishigami:
Being on the UbiSoft hate wagon since 2005 (Silent Hunter 3), welcome to the party you are late but have a drink while you enjoy the show.

As with any club in question new attendees arrive separate from each instance. I had joined the hate party with Assassin's Creed: Revelations on PC in 2013. I will only say they had enough time to fix the issues, but never done so. I gave them a benefit of a doubt until I had uncovered the way Ubisoft treated it's customer base. Will say I don't financially support them in any way any more, even if they release good games.

This... this is appalling, I played every assassins creed and even pre ordered the majority. I decided that black flag was the last game I would pre order in the assassins creed series and I'm so glad I did, because releasing a game in this state is probably the worst thing you can do to destroy any hope of maintaining your fan base.

I can think of a pretty good work around:

Don't buy the game until it's finished.

Sarah LeBoeuf:
~it's very troublesome to see suge a hugely marketed,~

Is that a spelling mistake maybe?

OT: It's actually been kind of hilarious seeing peoples reactions to this, I stopped pre-ordering games for this precise reason, and because I'm super smart COUGHpoorCOUGH...

josh4president:
I can think of a pretty good work around:

Don't buy the game until it's finished.

Don't sell the game until it's finished.

As someone from the UK, I bought the game yesterday hoping that a patch will have been made in time to fix a lot of the glitches. As of now, I have not fallen through the map, gotten stuck in a hay cart, nor has the game crashed when entering co-op. I am pretty relieved, in all honesty.

However, the free running system misses animations at points. Not to a degree where it looks laughable, but it will speed up Arno's descent to an unrealistic degree, just to save on animations. It is a bit jarring, but maybe that'll be patched too? Who knows.

Civilians and their textures are also annoyances, but not TOO bad. Just a little immersion breaking, really.

But the frame rate. Yeah...that had better be fixed. Fluctuating frame rate is awful considering I can go back and play AC4 on my PS4 which looks great and plays great and runs at a steady frame rate. Surely with all the 'controversy' surrounding new-gen console frame rates, Ubisoft should have made sure that their game can actually run at that frame rate? It's awful, and I hope to God it is addressed soon.

Apart from that, the game is solid. I don't like the chests locked to the companion app and all the microtransaction bullshit, but the game itself is still pretty good so far (am on Sequence 4). Only real problems with the game are those which have plagued the series since 2 (weapons that are a big deal in adverts are locked off for 3/4 of the game. Fucking phantom blade...).

vonSanneck:

Ishigami:
Being on the UbiSoft hate wagon since 2005 (Silent Hunter 3), welcome to the party you are late but have a drink while you enjoy the show.

As with any club in question new attendees arrive separate from each instance. I had joined the hate party with Assassin's Creed: Revelations on PC in 2013.

I was on the hate train after the PC DRM fiasco for Assassins Creed 2, didn't buy a Ubisoft game after that until Far Cry 3/Blood Dragon convinced me to buy their games again. Got Black Flag because it looked awesome (and it was) but even if Unity was 100% functional I'm not really interested anymore, I hope Far Cry 4 isn't in the same mess although I will be waiting for reviews and clearing through other games first.

Let's watch some of the things that need fixing all together now yay.

They have a lot of work ahead of them that they probably won't do.

So Ubisoft's QA team must be a bunch of random names lifted out of the phone book it seems. How could they have let anything so big get through unintentionally, I wonder, are people threatening to sue over this?

008Zulu:
So Ubisoft's QA team must be a bunch of random names lifted out of the phone book it seems. How could they have let anything so big get through unintentionally, I wonder, are people threatening to sue over this?

The issue is in the US they can hide behind "Caveat Emptor" because y'know... the US has ridiculously lax consumer protection laws hidden behind a blanket of "BU-BU-BU FRE MURKIT!" Well Europe has a Free Market economy too, we just allow companies to be taken to task for being monumental shit lords.

That said, best people could hope for is a refund under "not fit for purpose" that as it's all be purchased via Uplay in the case of the PC version, I'm sure will be upsetting to Ubisoft's bank balance. The real issue is will the Advertising Standards Authority need to step in?

I've experienced a lot of crashes so far, particularly when joining co-op or opening those retarded initiates chests. I'm a little annoyed at the sheer amount of people on the streets too. Jesus, tone it down.

Also, can you patch some fun into the game. This is the first Creed game that hasn't pulled me in and I'm already starting to lose interest. :(

Can't launch the game - ACU.exe WORKING ON IT

This is the greatest thing I'VE EVER SEEN!! I wonder if a cracked .exe would fix it.

I'm getting worried because I'm getting FC4 tuesday, but afaik it's running on the same engine as the last one so there shouldn't be much of a problem. I don't give a toss about Uplay so I can play it offline if necessary. Not like I could platinum it anyway. THANKS...for the multiplayer trophies.

Uh, that can't launch the game problem makes me laugh every time I read it, but it's getting to point where it's a cathartic laugh where I shake my head down into my hands and lament on the fact we live in a world where this not only can happen, but happens regularly to large companies.

Haven't had any crashes but I've fallen through the map and had Arno flat out refuse to climb clearly climbable walls and refusing to jump for leaps of faith. Even without the glitches this game just isn't clicking for me I'm on sequence 5 and its starting to feel a lot like Revelations which bored me to death...

really a shame. always enjoyed the AC series. good thing i was able to get a refund from origin. maybe once the game is fixed, i can buy it. otherwise i just dont bother with this title anymore.

KaZuYa:
Don't sell the game until it's finished.

Ubisoft - But all that sweet, sweet money! All alone inside the walking wallets pockets.

Here's the thing, a 2 year dev cycle, smaller team, means people won't suffer AC burnout, would allow for better optimisation and an all round better player experience, rotate it with a different regular release game... it's not rocket science.

Especially as Ubisoft will be competing with itself with 2 action games... that doesn't make any sense from a market standpoint.

webkilla:
Whelp... at least they seem to working on fixing this

I'm not sure that's a positive. They're doing what they at bare minimum should be required to.

Rellik San:
In PC issues:

Can't launch ACU.exe - Working on it.

People literally can't play the game they've purchased... One would think that would be a massively high priority.

No, a massively high priority would be if Uplay didn't work. I'm pretty sure this is their ideal status: we give them money, end of sentence.

Rellik San:
Here's the thing, a 2 year dev cycle, smaller team, means people won't suffer AC burnout, would allow for better optimisation and an all round better player experience, rotate it with a different regular release game... it's not rocket science.

Especially as Ubisoft will be competing with itself with 2 action games... that doesn't make any sense from a market standpoint.

Ummmm...These are already supposed to be multi-year cycle games with multiple teams.

Zachary Amaranth:

webkilla:
Whelp... at least they seem to working on fixing this

I'm not sure that's a positive. They're doing what they at bare minimum should be required to.

Rellik San:
In PC issues:

Can't launch ACU.exe - Working on it.

People literally can't play the game they've purchased... One would think that would be a massively high priority.

No, a massively high priority would be if Uplay didn't work. I'm pretty sure this is their ideal status: we give them money, end of sentence.

Rellik San:
Here's the thing, a 2 year dev cycle, smaller team, means people won't suffer AC burnout, would allow for better optimisation and an all round better player experience, rotate it with a different regular release game... it's not rocket science.

Especially as Ubisoft will be competing with itself with 2 action games... that doesn't make any sense from a market standpoint.

Ummmm...These are already supposed to be multi-year cycle games with multiple teams.

For once, I have to agree with you, Amaranth. Praise for Ubi should be saved for when they do something exceptionally positive, not for doing the minimum requirements of their job - let alone doing it so very late. Adequacy is not praiseworthy, and Ubisoft's promises to fix their mess is adequacy at best.

I look forwards to the day when a 3-year dev cycle becomes the norm for companies like Ubisoft. As it is, these 1 and 2 year cycles are creating too many subpar and / or buggy experiences in the AAA market that's killing customer faith in several big-name publishers.

Dark Knifer:
Let's watch some of the things that need fixing all together now yay.

They have a lot of work ahead of them that they probably won't do.

That was funny, but fucking appalling.

while its nice for them to finally admit problems exist, in reality there are far more problems than they list and the ones they fixed seems to be "microtrasactions first" oriented. so they are just having a laugh.

Biggest problem is though that problems like that should not even allow the game to pass into Beta stage, let alone get into the launch. They literally launched a broken game. no amount of fixing now will revert that.

in the list:

Uplay is experiencing intermittent connection issues WORKING ON IT

yeah, you have been working on it for how many years now?

josh4president:
I can think of a pretty good work around:

Don't buy the game until it's finished.

So, then, one should never buy Ubisoft?

EHKOS:

I'm getting worried because I'm getting FC4 tuesday, but afaik it's running on the same engine as the last one so there shouldn't be much of a problem. I don't give a toss about Uplay so I can play it offline if necessary. Not like I could platinum it anyway. THANKS...for the multiplayer trophies.

Uhm, if your offline you CANNOT play with Uplay. thats what Always-online-DRM mean - you have to always be online.

Zachary Amaranth:

No, a massively high priority would be if Uplay didn't work. I'm pretty sure this is their ideal status: we give them money, end of sentence.

If you notice in the list there is alsoa Uplay servers not working correctly problem, also with "working on it" tag.

If this is Unity's launch, just imagine how much of a trainwreck Far Cry 4 is going to be next week!

*pulls up chair, pops popcorn*

Dis gonna be good.

webkilla:
Whelp... at least they seem to working on fixing this

But damn, someone's gotta be feeling the heat for letting that many bugs and crap slip out from beta to gold

Let me tell you something interesting.

See, in the world of retail, deals are made to have X units of product by Y date. Contracts are made with this in mind. Breaking that contract can have consequences.

Now, what time of the year is it? Mid-November. What's just around the corner? Black Friday, Cyber Monday, and Christmas. In these next two months retailers make around 50-60% of their profit FOR THE WHOLE YEAR.

Pushing back a release date in March? Not the biggest of deals. Mess around with dates in November/December, when retailers are lining up their sales and displays to maximize their profits? BIG FUCKING DEAL.

Although a lot of people on this site probably buy through digital means, digital distribution still has a big upspike in these months.

In short, Ubisoft CANNOT delay a game at this point in the year. If they did, there would be more than a little heat, heads would roll.

I'm not making up excuses for them though. Ubisoft insists on annual releases by implementing strict 2 year dev cycles(? Not sure, but that would be my guess) with multiple dev teams, all the while pushing for greater graphical fidelity and new game play systems. Out of those 3 options, you can only realistically pick 2 at any one time. Shooting for all 3 is simply asking for a mess of this sort.

To sum up, Ubisoft knew exactly what state the game was in when they chose to release it. They just had other priorities, and they let the consumer pay for their bad decisions. This is why gamers should not preorder in this day and age. We cannot trust AAA publishers.

josh4president:
I can think of a pretty good work around:

Don't buy the game until it's finished.

So don't buy from anyone but Nintendo for the first month or so of a game's life? Way ahead of ya.

Brian Tams:
If this is Unity's launch, just imagine how much of a trainwreck Far Cry 4 is going to be next week!

*pulls up chair, pops popcorn*

Dis gonna be good.

I wouldn't bet money either way, but usually a Far Cry is the only good, stable release, especially for an Ubi title on PC. Finish your popcorn you just made while watching this trainwreck continue. Then toss another bag in the microwave if they drop the ball again. I got an bag ready for next time, too, just in case.

Supahewok:
To sum up, Ubisoft knew exactly what state the game was in when they chose to release it. They just had other priorities, and they let the consumer pay for their bad decisions. This is why gamers should not preorder in this day and age. We cannot trust AAA publishers.

People of the world, read this here piece of wisdom and follow it well, or forever be a pawn for puppet masters hidden behind their mountains of cash.

OT: I love how fixing the frame rate is single player might be solved by disconnecting from the network. In fact, I watched some videos online of guys that said it works, yesterday. Coding or fluke, Ubi's old always online crap from a few years seems to still be haunting them. How do you screw up that bad?

Rellik San:
In PC issues:

Can't launch ACU.exe - Working on it.

People literally can't play the game they've purchased... One would think that would be a massively high priority.

UbiSoft + PC = high priority? is this... some kind of a paradox? I don't think this will be fixed any time soon...

Dark Knifer:
Let's watch some of the things that need fixing all together now yay.

[...]

They have a lot of work ahead of them that they probably won't do.

Falling through the ground seems to be really common. You'd think that this is something that playtesters would pi-

Oooh. I get it. That's how it was released in this state. There are none.

Strazdas:

josh4president:
I can think of a pretty good work around:

Don't buy the game until it's finished.

So, then, one should never buy Ubisoft?

There's this weird thing, called sticking to your guns that nobody here seems to understand. Jim poked at it, Yahzee poked at it. The problem isn't the companies. Ubi's the instigator in this scenario, yes, the problem is the consumer for not giving a fuck, and continuing to buy and preorder and the like. I've stopped buying EA's games, and Ubi's games, I just haven't given a fuck about. They're boring to me. Every single one is the same fucking thing.

Right now is a perfect time. All AC players should be coming out, and saying, verbatim, the following to grab their attention.

"Assassin's Creed Unity was clearly not tested, and launched in a nearly unplayable state. We've seen a growing trend with your company, as well as numerous others. As a result, we do not know the state that Far Cry 4 will be launched, or any other games that UbiSoft is launching. Therefore, we will no longer purchase any games published by this company, until we have good faith that the game is in a playable state."

The problem, is that gamers just won't do that. We'll just roll over and groan and hand out their wallet. And until they turn around and actually take action, we're going to see this over and over. It's kind of fucking pathetic, and if you ask me, prettymuch strips people's right to complain.

AC3 was just as crazy, just another demonstration of why they need to stop yearly releases.

Strazdas:

If you notice in the list there is alsoa Uplay servers not working correctly problem, also with "working on it" tag.

Yes, which is not the same as uPlay itself not functioning, which kind of makes it irrelevant.

BeerTent:

Dark Knifer:
Let's watch some of the things that need fixing all together now yay.

[...]

They have a lot of work ahead of them that they probably won't do.

Falling through the ground seems to be really common. You'd think that this is something that playtesters would pi-

Oooh. I get it. That's how it was released in this state. There are none.

Strazdas:

josh4president:
I can think of a pretty good work around:

Don't buy the game until it's finished.

So, then, one should never buy Ubisoft?

There's this weird thing, called sticking to your guns that nobody here seems to understand. Jim poked at it, Yahzee poked at it. The problem isn't the companies. Ubi's the instigator in this scenario, yes, the problem is the consumer for not giving a fuck, and continuing to buy and preorder and the like. I've stopped buying EA's games, and Ubi's games, I just haven't given a fuck about. They're boring to me. Every single one is the same fucking thing.

Right now is a perfect time. All AC players should be coming out, and saying, verbatim, the following to grab their attention.

"Assassin's Creed Unity was clearly not tested, and launched in a nearly unplayable state. We've seen a growing trend with your company, as well as numerous others. As a result, we do not know the state that Far Cry 4 will be launched, or any other games that UbiSoft is launching. Therefore, we will no longer purchase any games published by this company, until we have good faith that the game is in a playable state."

The problem, is that gamers just won't do that. We'll just roll over and groan and hand out their wallet. And until they turn around and actually take action, we're going to see this over and over. It's kind of fucking pathetic, and if you ask me, prettymuch strips people's right to complain.

This isn't on the testers and there had to be some because I shudder at what the game would be like if there weren't. No, this goes on the devs that ignore the testers and write them off as being picky (not a bad thing) and it goes on the corporate overlords who just want to see that bottom line so badly that they will force games out in broken states.

webkilla:
Whelp... at least they seem to working on fixing this

But damn, someone's gotta be feeling the heat for letting that many bugs and crap slip out from beta to gold

What heat? They damn well knew this game wasn't ready. Half of that crap shouldn't even gone past 3 hours of playtesting. They just wanted them on shelves before holiday season.

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