Report: Batman: Arkham Knight's Broken PC Port Wont Be Fixed Till Fall

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Report: Batman: Arkham Knight's Broken PC Port Wont Be Fixed Till Fall

arkham knight

A leaked email from retailer EB Games claims that Batman: Arkham Knight's woeful PC port won't be fixed until September.

So Batman: Arkham Knight's PC port was so horrendously broken that publisher Warner Bros. actually went ahead and pulled the thing from sale. But this is only very temporary right? After all, the company is still spewing out DLC for the console versions meaning a PC fix is right around the corner, right? Well, according to a leaked email from Australian video games retailer EB Games, PC gamers may be waiting on that fix until well into the fall.

"As previously advised," read an internal EB Games email, "we have stopped sales of Batman: Arkham Knight PC while Warner and Rocksteady work on addressing performance issues with the game. The latest information from Warner is that the updates won't be available until Spring. Due to this we have made the difficult decision to recall all PC stock from stores to return to the vendor until an acceptable solution is released."

Obviously, Australia being "down under" means that the "spring" in this email is referring to the months of September - November. From the looks of things, EB is fed up enough with waiting that it's just going to send all those unsold copies back - which seems like a reasonable discourse given that spring (fall) is still two months away.

We've reached out to Warner Bros. for an official comment, and will update this post if they respond differently.

Source: Kotaku Australia

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Send all the copies back? Wow! I thought outsourcing was meant to be a method of saving money and maximizing profits, looks like it cost them much more in the long run here

So a game with a broken reputation will be competing against Fallout 4? Good luck.

HahahahahahahahahahahahahahHa...

This is going to end badly.

I had a lot of faith in this release too. There are so many places this release failed for PC:

- Warner Bros
- Starting the port extremely late in development
- Heavy use of experimental technology
- An aging game engine (it was amazing once, but it is showing its age)
- Potential management issues outside of WB
- Targeting consoles as the primary platform (I'm sorry - this will hold PC games back 99/100 times)

I won't say my faith in Rocksteady themselves has been affected, but I will start being cautious around any of their PC ports since their choice of outsourcing partners is questionable at best. I definitely won't be buying any Warner Bros games until *well* after release anymore.

kajinking:
Send all the copies back? Wow! I thought outsourcing was meant to be a method of saving money and maximizing profits, looks like it cost them much more in the long run here

You know the old saying: There's never enough time to do it right, but there's always enough time to do it twice.

Some companies just want to watch the world burn.

For NVIDIA GTX deal, I had a choice between Witcher 3 and Arkham Knight as part of a deal.

The easy choice just because the obvious choice.

Ladies and gentlemen, I present to you: Porting.

This is why timed exclusives do not bother me in the slightest.

Wow... just... wow. I'd say I'm surprised, but I'm really not. Their words may be "We're trying out hardest.", but their actions say "We're just gonna focus on DLC for consoles and get around to the PC port once we make a little more money." Yeah, throw in the fact that around this time PC players are going to be getting X-Com 2 and Fallout 4. I can almost imagine the giant middle finger PC gamers be throwing their way at this time.

So after making a pretty huge mistake these guys are spending the time to make sure it's right now. Now we're going to jump up and down on them for not doing it fast enough? Isn't that what got them in trouble in the first place.

Sometimes I think the community wants a trainwreck as opposed to a working game.

In the accusations of them focusing on DLC we have no idea of the relative experience of team members. I've worked for people who think every engineer can just pick anything up and instantly do work. I'm sure everyone who can do work on the PC port is. Everyone else however has to do something they may as well work on the other projects.

*nom nom nom* I'm just enjoying myself here, this trainwreck is entertaining as hell.

*munch munch munch* Anyone wants some?

image

Fuck them. I'm glad they're losing money. You can't just sell a broken product to people knowing full well that it's broken and expect to make money. And as somebody pointed out, they'll be competing with Fallout 4. Hilarious. I won't buy this game until it's less than $10 on Steam.

lacktheknack:
Ladies and gentlemen, I present to you: Porting.

This is why timed exclusives do not bother me in the slightest.

Ditto. Also why I'm thankful I got the PS4 version instead of the PC version.

Why are people angry, this doesn't say they won't be working on it and are concentrating only on Console, this says that the game is so broken, that they won't have the patch ready till September. The PC fixes are done by different people than the Console DLC and patches.

It sucks that it will take time but I'm happy they they are going to take their time with it and not rush it. Rushing the development of games usually makes the game worse. Looking at you KOTOR 2. Personally though I believe any and all DLC should be free on the PC because of what happened.

Bat Vader:
It sucks that it will take time but I'm happy they they are going to take their time with it and not rush it.

No one should ever be happy about a company who rushed a broken game and are then taking their time to fix it. Is there any other entertainment industry who treats its customers with such contempt? I can't think of one.

Does anyone know if the September detail been confirmed, though?

Rushing the development of games usually makes the game worse. Looking at you KOTOR 2.

That's surely not an apt comparison. KotOR II pretty much launched unfinished, but what was there was very solid in terms of build and an experience. Whereas Arkham Knight shipped finished and [mostly] bug fixed alongside an almost self-sabotaged PC version.

Personally though I believe any and all DLC should be free on the PC because of what happened.

I think that'd be only fair (which is probably reason enough for Warner to not do it... ).

Ralancian:
So after making a pretty huge mistake these guys are spending the time to make sure it's right now. Now we're going to jump up and down on them for not doing it fast enough? Isn't that what got them in trouble in the first place.

Sometimes I think the community wants a trainwreck as opposed to a working game.

In the accusations of them focusing on DLC we have no idea of the relative experience of team members. I've worked for people who think every engineer can just pick anything up and instantly do work. I'm sure everyone who can do work on the PC port is. Everyone else however has to do something they may as well work on the other projects.

This is far too shortsighted.

It's was never the point that they are spending addional time fixing severe bugs - it's _all_ about that they need to spent additional time on it _at all_, when all that what was required from WB was to ship a finished, functional product.

It is a good business pratice to sell you a car and then tell afterwards the tires are to be delivered in two months or so?
Not in my book.

EndlessSporadic:
I had a lot of faith in this release too. There are so many places this release failed for PC:

- Warner Bros
- Starting the port extremely late in development
- Heavy use of experimental technology
- An aging game engine (it was amazing once, but it is showing its age)
- Potential management issues outside of WB
- Targeting consoles as the primary platform (I'm sorry - this will hold PC games back 99/100 times)

I won't say my faith in Rocksteady themselves has been affected, but I will start being cautious around any of their PC ports since their choice of outsourcing partners is questionable at best. I definitely won't be buying any Warner Bros games until *well* after release anymore.

Only one failure, Warner Bros. They are the Publisher and own the franchise, they make all the decisions and all the other parties are employees and everything they do is approved by WB.

Always the publisher whose responsible for this sort of mess.

As for rereleasing they might as well wait for a complete version, with all DLC included free, as an apology,
Without that it's nothing but a Steam Sale game, an 80% off one at that.

Fucking called it.

MC1980:
28 June 2015 5:28 am
At this rate, it'll be the middle of fall before they finish fixing it.

I get the feeling this is going to part of a trend if companies keep churning out "AAA" titles like they always did.

Rad Party God:
*nom nom nom* I'm just enjoying myself here, this trainwreck is entertaining as hell.

*munch munch munch* Anyone wants some?

image

Sure I'll take a hand full *takes some and munches along*

I find it amusing they thought they could get away with releasing game on PC this broken with a refund policy in place ON TOP of the usual tsunami of complaints about bad ports.

LMAO at people laughing their asses off that it will take that long to fix the PC port. The console versions were delayed about half a year to fix the very same problems. Did anyone actually think the same problems would be fixed in weeks or a month?

EndlessSporadic:
- Targeting consoles as the primary platform (I'm sorry - this will hold PC games back 99/100 times)

The console will be the primary platform as long as it sells the most. Even Witcher 3 sold more on PS4 than PC.

008Zulu:
So a game with a broken reputation will be competing against Fallout 4? Good luck.

Yeah, it'll like 6 months to a year for Bethesda to fix Fallout 4 anyways so Arkham Knight won't be competing with Fallout 4.

Uhuru N'Uru:

EndlessSporadic:
I had a lot of faith in this release too. There are so many places this release failed for PC:

- Warner Bros
- Starting the port extremely late in development
- Heavy use of experimental technology
- An aging game engine (it was amazing once, but it is showing its age)
- Potential management issues outside of WB
- Targeting consoles as the primary platform (I'm sorry - this will hold PC games back 99/100 times)

I won't say my faith in Rocksteady themselves has been affected, but I will start being cautious around any of their PC ports since their choice of outsourcing partners is questionable at best. I definitely won't be buying any Warner Bros games until *well* after release anymore.

Only one failure, Warner Bros. They are the Publisher and own the franchise, they make all the decisions and all the other parties are employees and everything they do is approved by WB.

Always the publisher whose responsible for this sort of mess.

As for rereleasing they might as well wait for a complete version, with all DLC included free, as an apology,
Without that it's nothing but a Steam Sale game, an 80% off one at that.

I say all of them are at fault. Warner Bros. for releasing it as the mess it was, Rocksteady for handing it off to a third party, and Iron Galaxy for not doing the job they were hired to do. At any point Rocksteady or Iron Galazy could have asked to delay the PC version and I'm sure WB would have allowed it. Arkham City's PC version was delayed about a month.

Well, I'm glad I didn't bother to get excited about this, since it's gonna be a while till a working version shows up. At this rate, I might as well just wait for it to be $20 or so on Steam, at which point it should be totally bug fixed.

Phoenixmgs:

Yeah, it'll like 6 months to a year for Bethesda to fix Fallout 4 anyways so Arkham Knight won't be competing with Fallout 4.

Give the modding community 48 hours.

008Zulu:

Phoenixmgs:

Yeah, it'll like 6 months to a year for Bethesda to fix Fallout 4 anyways so Arkham Knight won't be competing with Fallout 4.

Give the modding community 48 hours.

So, then Batman is perfectly playable now as the modding community has had like a month already?

008Zulu:

Phoenixmgs:

Yeah, it'll like 6 months to a year for Bethesda to fix Fallout 4 anyways so Arkham Knight won't be competing with Fallout 4.

Give the modding community 48 hours.

I have more faith it'll be 4.8 hours.

Dead Metal:
Why are people angry, this doesn't say they won't be working on it and are concentrating only on Console, this says that the game is so broken, that they won't have the patch ready till September. The PC fixes are done by different people than the Console DLC and patches.

*facepalm*

Isn't it obvious? The game should not have been shipped to PC customers in it's broken state. This is people's money they have taken for a broken piece of shit of a port. try buying a car, have it break partway out of the lot and then be told that you have to wait three months for a fix. Apply your logic to anything and it's hopelessly broken.

008Zulu:
So a game with a broken reputation will be competing against Fallout 4? Good luck.

My first thought as well. Good luck with people paying full price for this game at any point in the future. Hell, good luck trying to sell it to them 50% off within a month after the fixes, even if it works like a dream (and it will not).

For the people asking why everyone's mad about it taking so long, I think there are two simple answers; the game should have been playable on PC to start with, and they're still churning out DLC alongside the repairs, which may seem eerily similar to Arkham Origins, which was left broken so that WB could sell DLC for the bloody thing.

Honestly, I'm just glad that I don't buy games at all on launch, with the exception of Atlus and Omega Ruby, because it's Atlus, and I have an unhealthy obsession with the Hoenn region.

Phoenixmgs:

So, then Batman is perfectly playable now as the modding community has had like a month already?

It would be, if Batman had modding support.

No, that's not how I mean it.
Of course it should have worked on release and not be as broken as it is, but that's not what I'm arguing for.
My comment was in regards to those getting pissed that the PC fix takes so long, and implying that it's taking this long because they're focusing instead on console DLC, which is not the case. The console DLC has no bearing on the PC port, since both those things are handled by different teams. It's like if the car you just bought broke down while leaving the seller, them telling you they have no mechanic and you have to wait for it to get fixes, and you then complaining that the accountant, who's currently number crunching in the offices of the dealership, should instead come out and fix the car for you instead of doing the job he can do.

Dead Metal:
No, that's not how I mean it.
Of course it should have worked on release and not be as broken as it is, but that's not what I'm arguing for.
My comment was in regards to those getting pissed that the PC fix takes so long, and implying that it's taking this long because they're focusing instead on console DLC, which is not the case. The console DLC has no bearing on the PC port, since both those things are handled by different teams. It's like if the car you just bought broke down while leaving the seller, them telling you they have no mechanic and you have to wait for it to get fixes, and you then complaining that the accountant, who's currently number crunching in the offices of the dealership, should instead come out and fix the car for you instead of doing the job he can do.

I might not have seen your reply had I not looked for it. Try quoting when you do so, it's easier.

I really don't see where people are bitching about the DLC slowing the process down. Only an idiot would think that. What happened here is a clear cut case of Rocksteady outsourcing the port, never doing a so much as a scrap of playtesting (that's the most favorable outlook as even a small amount of playtesting would have shown it to be broken and turned this into out and out fraud). The DLC was mentioned in passing but not as the main point.

People are pissed off because they paid money for something that should have even passed Steam Greenlight and being now told that IT CANNOT BE FIXED FOR MONTHS IF AT ALL. It needs to be a top priority.

Going back to my car analogy which you tried to rebuff. Get me my money back or a new car or I'll call the cops. But in video games we have businesses and even consumers that are saying that we have to just bend over and take it while they deign to fix their fraud on their schedule. We need to absolutely stop being tolerant of these practices which are (rightly treated) as fraud everywhere else.

jklinders:

Dead Metal:
No, that's not how I mean it.
Of course it should have worked on release and not be as broken as it is, but that's not what I'm arguing for.
My comment was in regards to those getting pissed that the PC fix takes so long, and implying that it's taking this long because they're focusing instead on console DLC, which is not the case. The console DLC has no bearing on the PC port, since both those things are handled by different teams. It's like if the car you just bought broke down while leaving the seller, them telling you they have no mechanic and you have to wait for it to get fixes, and you then complaining that the accountant, who's currently number crunching in the offices of the dealership, should instead come out and fix the car for you instead of doing the job he can do.

I might not have seen your reply had I not looked for it. Try quoting when you do so, it's easier.

I really don't see where people are bitching about the DLC slowing the process down. Only an idiot would think that. What happened here is a clear cut case of Rocksteady outsourcing the port, never doing a so much as a scrap of playtesting (that's the most favorable outlook as even a small amount of playtesting would have shown it to be broken and turned this into out and out fraud). The DLC was mentioned in passing but not as the main point.

People are pissed off because they paid money for something that should have even passed Steam Greenlight and being now told that IT CANNOT BE FIXED FOR MONTHS IF AT ALL. It needs to be a top priority.

Going back to my car analogy which you tried to rebuff. Get me my money back or a new car or I'll call the cops. But in video games we have businesses and even consumers that are saying that we have to just bend over and take it while they deign to fix their fraud on their schedule. We need to absolutely stop being tolerant of these practices which are (rightly treated) as fraud everywhere else.

I did aim for Quote, I was a bit surprised when the comment form lacked the quoted post.

It was pretty late when I posted the first post, so I might have overblown it when I saw the few comments that did mention the console DLC and this patch.

Don't get me wrong, they are fully in their rights to be angry at how the game was released, I'm not arguing against that. What I am arguing against is pretending like it doesn't take time to fix something. And lets be honest, Arkham Knight is so broken on PC, that it sounds kinda unrealistic that it would be fixed by September.
Luckily Steam now offers refunds, so you can get your money back for it.

And no, I wasn't trying to rebuff your car analogy, I was using it to explain my point.

It's stuff like this, as well as other things, that I barely even buy an play video games anymore, the industry is completely and utterly f**ked, the customer base is retarded (seriously, you'll pre-order a super expensive CE from a company that delivers barely functional games and are surprised when it sucks?[a more general thing, not necessarily aimed at Arkham Knight]), all the god damn DLC and the attitude the creators then have. Oh and the stupid dick measuring about what system someone chooses to play on.

After I had to sit and wait for three hours to finally start Playing my stupid pre-ordered Collector's Edition of Arkham City, because I had to download an ass full of firmware that didn't show up the day before, a stupid day one patch, and the Catwoman DLC which of course decided to randomly cancel its download so I had to restart it again and again, I decided to never, ever pre-order a game again. And with Arkham Knight, I decided back when it was announced that I'll be waiting for the Game of the Year Edition, so it will at least be complete and patched when I play it. No other industry is as broken as this and allowed to continue.

So you don't have to vent your frustration at me, I'm not the one responsible nor am I defending the way the game turned out to be, but I'm not so stupid as to believe that they can just snap their fingers and fix the game like that, because it'S not broken, it's not even finished if we're being honest here.

If I was an asshole like the guys who regularly comment on articles about broken console ports, I would have simply said "well, you should have bought the PS4 version then".

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